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Excellent 8.5
Based on 1138 reviews

Recent customer comments

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Excellent



based on 1138 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.4
  • Location 7.9
  • Room Comfort/Standard 9.1
  • Staff Performance 8.8
  • Value for Money 8.5
  • Food/Dining 7.7

8.4 Jun T.
Malaysia
May 10, 2016
Friendly staffs, clean rooms, and good hospitality
The Senses is located on the top of the hill at Patong. However, it is not too far to walk to Jungceylon and also the bazaar to savour some good food in Phuket. The hotel also provides shuttle bus from hotel to Jungceylon/ beach back and fro, which is convenient if you are tired of walking. The staffs are friendly as well. They provided us a complimentary birthday cake for our birthday father which was indeed awesome.

7.6 Wai H.
Hong Kong
May 07, 2016
Nice staff
breakfast type is recommended to provide more options

6.8 Raweena T.
Thailand
May 06, 2016
good location
should approve about variety of breakfast food

8 Haixia Z.
China
April 29, 2016
Good
A little far away from patong beach, but for me, it is ok. Breakfast is not so good but restaurant environment is nice. There is no air conditioner in the lobby and lift, so it is very hot.

6 Xin C.
Malaysia
April 28, 2016
Nice pool view
I stay two nights in the senses,the pool is nice and have a nice view but i feel like the pool is not so clean. The breakfast is less choice. I satisfied with the customer service.

8.4 Nuramy J.
Singapore
April 26, 2016
Good Quality hotel
Overall hotel is good,They even help me with a birthday surprise decore for my husband birthday,The only thing is that they gv me a bday cake with no candle :( ,Hotel food need to be improvise with more choices and food need to be serve asap,Ordering the hotpot soup takes a longer time and have to chg table due to certain table dont have any powerpoint..Service frm staff is all good,Just need to remind us that tuktuk is avail for foc,Or else we have to walk down n up the hotel which is very steep.

10 Ka M.
China
April 16, 2016
Room
The pool assess room is great

3.2 Muhammad C.
Pakistan
April 12, 2016
Far away from town centre
We were a couple and when we ask for 2 key cards they asked for 400bahts extra. Resort is far away from jungcelon and is on a hill. U hv to take a long exhausted walk or u pay hotel 250bahts everytime for a one way taxi.

8 jan S.
Australia
April 11, 2016
good value for money
just a little distance from beach but they provide a transfer on the hour for city and beach ,

5.6 Jinhan C.
Singapore
April 07, 2016
Resort at the hill top area
Steep slope that you need to walk up and down everyday. Shuttle is provided. Many other around Patong at cheaper rate and accessible to the shopping area.