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Excellent 8.8
Based on 374 reviews

Recent customer comments

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Excellent



based on 374 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.5
  • Location 8.5
  • Room Comfort/Standard 9.4
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.9

Terence L.
Singapore
May 29, 2016
Excellent Service, Home away from Home
very good service and location, check-in was fast and speedy.

Shaun T.
Singapore
May 27, 2016
on the whole a great hotel
everything was good except for quality of the in-room dining cuisine (which was just a little disappointing)

Lim F.
Singapore
May 23, 2016
Amazing Hotel
Stayed at the Grand Deluxe Room. The room is huge with amazing unblock views. The bed is extremely comfortable. The toilet is very beautiful and oh... and did I mention huge? The bathtub faces a small TV screen where you can watch a movie or listen to your favourite radio stations. I could literally soak in the tub all day. The staff are top notch. The service staff are friendly and efficient. There is a wide selection of food for breakfast. Only complain I can think of is the room service staff that knocked on our door had very poor english and I would imagine the staff would have problems communicating with foreigners that stay at the hotel. The hotel is near Tanglin Mall which frankly does not have much things but hop on a bus down 2 stops and you will be right in the heart of Orchard road.

Pravin P.
Singapore
May 19, 2016
Amazing spa facilities in the hotel
The spa facilities in the hotel are to die for.

Korapat P.
Thailand
May 13, 2016
Great Service, nice hotel!
I love the decoration of hotel. Great and warm welcome service. Room is clean and nice!

Arifin R.
Indonesia
May 10, 2016
Celebrated valentine's day there
The service was very good. Room was comfortable. Love the bathtub very much. We tried the two-Michelin starred sushi restaurant and it was a pleasant experience.

Rizki R.
Indonesia
May 09, 2016
GREAT!
No bad comments

Hse L.
Malaysia
May 03, 2016
Awesome hotel
Just a wonderful stay

HYO K.
South Korea
May 02, 2016
very nice and neat, staff are fabulous there serve
first of all, just perfect for my holiday and there hospitality was awesome!!

jilly J.
Indonesia
April 25, 2016
Great stay
Love the 24hrs butler service. They can help you unpack and pack the lugage, serve free freshly brewed hot drinks cappuccino, latte, espresso, teas, eventho they prepare free teas and coffee in room. But it feels better when someone serve it to you on a tray with cookies on the side. Free iron 2pcs per day. Big spacious room. My favorit!