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2015

Marriott’s Autograph Collection, The Stones Hotel, Bali

Jl. Raya Pantai, Banjar Legian Kelod, Kuta, Bali, Indonesia 80361

Excellent 8.7
Based on 634 reviews

Recent customer comments

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Excellent



based on 634 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 8.6

Ebony W.
Australia
October 06, 2014
Poo in the pool and no double beds
The staff were friendly, the location is OK, the breakfast was great.
Upon arrival, we were told if we wanted to not have two single beds we would have to upgrade to a suite. Only through demanding another option was I allowed to stay in a cheaper room with a king bed rather than 2 singles. There was an incident while I was there where a small child found a poo in the pool. Reception were told by 3 people about it, but it still took them so long to action it, that it had mostly disintegrated. Would not stay here again as I can get much better value hotels.

Tye M.
Australia
October 04, 2014
Relaxing all the way
Breakfast, service, comfy bed
I'm going to start with the breakfast. Just a little back note, we are not breakfast eaters at all, but the Stones, WOW WOW WOW WOW. It was the highlight of our stay and what a great way to start the day. It is really something special. With that aside, the service was 10/10, our room and comfy bed was amazing and clean, the cocktails (especially the bloody marry) are highly priced but lovely. You must enjoy an afternoon in the hammock enjoying the sun and a good book. The only down note would be the pool temp, or lack there of. It was cold! Such a shame because I really wanted to spend my days in it but had to find other ways to amuse myself. Did we have a fabulous time at the Stones, yes. Would I stay here again, I don't know but ONLY because of the pool temp.

shane M.
Australia
October 03, 2014
Fantastic Stones
Staff , amenities, sercurity
Loved my stay

Patrick N.
Hong Kong
October 01, 2014
Value for money
Buffet, room cleanliness
Value for money, crowded, not a place to be if you like a peaceful and quiet hotel

Janine J.
Australia
September 29, 2014
Our Holiday @ Stones Legion Beach
The Hotel felt new & clean! We all felt very safe & secure here! The Breakfasts were amazing!
Our stay at Stones went without a hitch! Food & drinks were great and reasonably priced! Rooms were clean & comfortable! Amentities were excellent including Pool & gym! We all had a great time & staff were very freindly!

Yolinda L.
Singapore
September 27, 2014
Loved our stay
Great spa, great restaurant, nice rooms
Nothing bad to say about this place. Staff were great, food was superb (had dinner here both nights!) and spa was amazing, had great deals too!

YOCK C.
Malaysia
September 26, 2014
Disappointed Stay
Location, services and friendliness
The hotel staffs were friendly, services were good. From borrowing scissors to the changing of coffee maker, they were doing fantastic job, fast and efficient. However, we were disappointed the moment we stepped into our hotel room. The whole decoration and furniture were more like a 3/4 star hotel. For the amount of money we paid, we deserved a better room. Our room supposed to be overlooking the garden but instead we were given a room facing a complete wall! No view at all! The hotel was full due to the super peak holiday season. We requested a king size bed room but were all taken up and we were willing to wait for them to arrange if there is available but no news from them even until we checked out. We were travelling with young kids. I had to sleep in the single bed with my little girl and she fell from the bed in the middle of the night on the first day. I couldn't sleep after that as I had to make sure she won't fall again. What a holiday without a good night sleep! And making it worse, our elder kid fell the next day. You could imagine how frustrated we were. I voiced out twice at reception but nothing could be done. The hotel location is fantastic! Very near to the Kuta town and we could walk to the beach and restaurants nearby. Finding food was really easy and spoilt with choices. And we could even walk to the nearby shopping area Legian for some souvenir and local made crafts. However, accidents happened in the room when we got back from swimming at the Kuta beach. Both my kids slipped and fell when they took turn to shower. Elder kid even knocked her head on the floor. We were very unhappy with the bed and room and another incident happened where both my kids fell in the bathroom when going shower. We were really gone mad! The tiles they used for the bathroom were not suitable and post dangers to the users! Luckily we only stayed for 2 nights and we switched to another hotel. Sorry to tell, I am not coming back to this hotel again.

Ly N.
Malaysia
September 24, 2014
Excellent hotel in Kuta area
Location, service, swimming pool
Definitely will visit again

Bree J.
Australia
September 22, 2014
Secure, good spot but expected more 4 price tag
Secure, clean, good location
Was a good stay but lacking in the touches that are easy to fix but as a traveller were missing. Needed draws or room for 2 suitcases in basic room. Has a pod machine in room but no where to heat milk so coffee cold. Long walk from room to elevator and then only one lift for whole wing of rooms(6 levels). Overall clean, comfy and staff friendly. Room service always delivered in takeaway packaging but was good food. Breaky provided is fantastic. Stay might be improved by paying a bit more for pool view room so u can have a balcony and better view

Belinda H.
Australia
September 21, 2014
Never wanted to leave this amazing hotel
The service, quality and friendliness was outstanding
From the moment we walked into the Stones we were swept off our feet. Do yourself a favour and treat yourself to this amazing hotel.