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About The Strings by InterContinental, Tokyo


Located right next to JR Shinagawa Shinkansen Station, The Strings by InterContinental Tokyo offers spacious accommodation with panoramic skyline views, personalised staff attention and a 24-hour fitness centre. Free Wi-Fi is provided throughout the property. Rooms at The Strings showcase tasteful Japanese design, with large windows that offer skyline views. Each room has a seating area and a flat-screen satellite TV. The adjacent JR Shinagawa Train Station offers access to Shinkansen bullet trains to Osaka. Local trains on the Yamanote Line run directly to the Shibuya and Shinjuku areas in about 20 minutes. Guests can take an Airport Limousine Bus directly from Narita International Airport, which is a 90-minute ride away. Guests can unwind with in-room aromatherapy and reflexology, or work at the 24-hour business centre. China Shadow Restaurant serves authentic Chinese dishes with 26th-floor views. The elegant Dining Room offers international fusion fare. Room service is available 24 hours.
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  • Free Wi-Fi in all rooms

Fitness & recreation

  • Fitness center
  • Sauna

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Japanese
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Tokyo City Tax
Please note that the tax is not included in the room rates and the details are as follows:
100 JPY per person per night for room rates from 10,000 JPY to 14,999 JPY
200 JPY per person per night for any room rates over 15,000 JPY.
Applicable city tax is collected directly at the hotel.

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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The Airport Limousine Bus is available from Narita International Airport directly to the hotel. An accommodation tax per person per night is not included in the rate and is to be paid directly at the property.
All electricity will be down due to electrical inspection on January 15, 2017 from 10:00 AM to 02:00 PM. During this period, check-in will be available after 04:00 PM and check-out must be before 09:00 AM. All electrical devices in guestrooms will be unplugged by 09:00 AM and regular laundry service will be unavailable from 09:00 AM onward.
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 9.1
  • Value for Money 8.2
  • Food/Dining 8.0

United States
April 14, 2016
Good location
Very good location

January 06, 2016
Great location
Convenience , comfortable , calm
I had a great time staying here. The staff were great. The hotel service is good. I like the hotel location where it near the station , restaurant and supermarket.

November 24, 2015
quite, good view and service
very good view, good location, very quite!

Jenny L.
September 12, 2015
cozy and convenient
near metro, downtown center, cozy, staff
staff was helpful, and speaks good english. cozy stay a bit old, but clean

Fergie W.
September 08, 2015
excellent hotel
strategic location, excellent service, big room

Lee L.
August 13, 2015
A Beautiful Experience
beautiful ambience, clean and comfortable rooms and amenities, conveniently located near the Shinagawa Station
A very pleasant and comfortable experience. Will definitely refer others to The Strings by InterContinental Tokyo

un T.
July 21, 2015
Everthing good
Clean helpful close mtr
Very nice

Paul B.
May 30, 2015
Excellent location and hotel
Location, Service and Room
loved this hotel. Rooms were really nice and modern. Husband and I got twin beds which were more like 2 double beds which was great. Loved the location attached to the shinagawa station so easy to get around. Also had the best restaurants close by, especially the Mexican restaurant which was the best I've had. Service was excellent, staff very accommodating and attentive. Breakfast was also really nice and lots of variety. I used the gym everyday which was a bonus and they even had gym clothing and runners that you can use on behalf of the hotel every day, never had that before! Was missing a pool which would of been nice. Overall would definitely stay again

Derek C.
United States
May 04, 2015
Highly recommended
Good service, location and clean
Enjoyed our stay with 2 year old daughter. Very good service the staff were very nice and professional would stay again next time

Jason W.
Hong Kong
May 01, 2015
very convenient hotel
conveniently located near Shinagawa JR station. Room is spacious and clen. Staff are friendly and helpful.
Very pleasant stay. Will come back again.


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