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Excellent 8.7
Based on 85 reviews

Recent customer comments

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Excellent



based on 85 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 9.1
  • Value for Money 8.2
  • Food/Dining 8.0

Kwong T.
Singapore
April 06, 2015
A bit too south of Tokyo
Gym, Breakfast, Room
Other than location, the rest was great!

Hyejun C.
South Korea
February 27, 2015
Fantastic service
Attentive staff, beautiful hotel with large rooms for tokyo standards - also very clean and well maintained

Tanya C.
Taiwan
February 24, 2015
GOOD
Comfortable

Treenush H.
Thailand
February 23, 2015
Nice!
Service, cleanliness and safety
It was a nice stay.

sittipun T.
Thailand
February 16, 2015
Good
Service

Timothy H.
Singapore
December 31, 2014
pricey
location, convenience
we had booked a room assuming it was a queen sized bed at the minimum, but we were given a double bed that was obviously meant for one person (the bed was way too sunken in the middle.) when we asked if something could be done about it seeing we were long stay customers, the customer service officer kept repeating that an upgrade would cost 3000Yen.

CHIA T.
Singapore
December 22, 2014
Great Location for travelling out of Tokyo!
Next to the Shinkansen, lots of food around and supermarket nearby.
Comfortable and very clean. We found the room a tad small though.

sharifuddin O.
Malaysia
December 21, 2014
easily accessible
Location, near many food outlets and accessibility
Pleasant stay. Breakfast was excellent as there are many choice of food. Near the train and metro stations which make the accessibility to anywhere easier. the fast train from the airport stops here and you need to walk about 150 meter to reach the hotel.

LAP M.
Hong Kong
September 17, 2014
Excellent location at the entrance of JR station
Near the train station and subway and lots of restaurants
Convenient location and comfortable room are two of the most impressive things I have in mind.

Pingfang C.
Taiwan
August 31, 2014
Friendly staff and great service!
Service, food and location
Great staff who are very helpful from the moment we got off the bus stop. Seamless check-in process. Good food quality at breakfast. Thank you very much! Keep up!