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The Surrey Hotel

465 Great North Road, Grey Lynn, West Suburb, Auckland, New Zealand 1021 (Show on map)

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Formerly : The Quality inn West End
Pleasant
6.8
based on 17 reviews
  • Area: West Suburb
  • Rooms : 83

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Room Types
Max
Rates
Deluxe Room
Deluxe Room - Non Refundable
Deluxe Room
Motel Studio - Non Refundable
Standard Room - Non Refundable
Standard Room - 5 Night Minimum Stay
Motel Studio
Standard Room
Motel Studio
Standard Room
1-Bedroom Apartment
One Bedroom Apartment - Non Refundable
One Bedroom Apartment

 

When would you like to stay at this hotel?

Features of The Surrey Hotel
Facilities

babysitting

bar

business center

car hire

car park

coffee shop

elevator

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

pets allowed

restaurant

room service

safety deposit boxes

  
Sports and Recreation

fitness center

garden

hot tub

indoor pool

  
Internet

Wi-Fi in public areas

  
Parking

car park

  
Languages Spoken

English

  

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Designed for both business and leisure travel, The Surrey Hotel is ideally situated in West Suburb; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Motat, Museum of Transport & Technology (MOTAT), Eden Park are just some of the attractions available to visitors.

At The Surrey Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park, room service.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless, non smoking rooms, air conditioning, heating, balcony/terrace to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, indoor pool, garden. When you are looking for comfortable and convenient accommodations in Auckland, make The Surrey Hotel your home away from home.
Designed for both business and leisure travel, The Surrey Hotel is ideally situated in West Suburb; ... see more
Pets are permitted in Motel Studio Units only for an additional charge of $25.00 per night. Only one pet is allowed per room.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s)
Must use an extra bed

Guests over 10 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
45 NZD

Breakfast Charge (when not included in room rate)
21 NZD

Check-In From
2:00 PM

Check-Out Until
10:00 AM

Distance from City Center
1.0 km

Number of Restaurants
1

Number of Rooms
83

Room Voltage
240

Time to Airport (Minutes)
40

Year Hotel Built
1982

Year Hotel Last Renovated
2011


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.8

from 17 reviews

Value for Money
6.0
Location
7.6
Staff Performance
6.5
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
7.2
Food/Dining
7.2
All reviews (17)
Sort by:
Scott J. Business travelers Australia, April 1, 2015
Adequate

check in was very fast
6.7
Fast check in/out - really good. Room was adequate, food adequate. I chose the hotel because I needed to stay in this area. I wouldnt go back for any other reason. To be fair I didnt visit the pub, maybe thats good?
Issa A. Families with young children Brunei Darussalam, March 27, 2015
Not a perfect choice

Location
3.7
David M. Business travelers New Zealand, December 18, 2014
unclean

location
3.7
Room was dirty
Tracey S. Couples New Zealand, December 13, 2014
Surrey

Friendly at the pub cat food
5.7
We thought it would have been nice to have regular tea dilma bell and a bit more milk . Found a packet of contreseption pills under furniture felt the vacuum ing wasn't done correctly. From someone else who stayed at the surrey.
Gina H. Couples New Zealand, September 21, 2014
Not worth the money.

Nothing
5
I thought the price that I payed for the motel was not worth it. The tv channels were fussy like I was watching tv from bunny rabbit ears. Staff took to long to attend to our needs.
Robert W. Couples New Zealand, May 4, 2014
My husband and I enjoyed our stay there as this wa

Close to city as well as buses .Handy restuarant and bar
8
Generally very good thank you
Paul C. Business travelers United Kingdom, May 10, 2013
Quiet, comfy hotel with good staff and location...

Check-in/out, large room, comfy bed, good food
7.3
I use hotels a lot for my business travel and The Surrey was good value for money. What I look for is to be able to check in/out quickly; a nice, large, clean room; a comfy bed; internet access and a decent option for eating/drinking. I found all of these at the The Surrey. It's outside the CBD so location isn't as good as some others but thats an observation, not a criticism...
Bernadette W. Couples Australia, March 26, 2013
Great staff & location but rooms needs sprucing up

Very friendly staff, central location & superb food
9
Rhys B. Solo travelers New Zealand, February 3, 2013
Would not stay at this hotel again
2
Would not stay in this hotel again. Booked a deluxe room as the hotel mentioned it was pet friendly only to discover that the deluxe room would not allow pets, was given option to leave pet in car and stay in that room or downgrade to normal room with no refund in price. Explained that the website mentioned pets allowed and did not say only certain rooms. Would have been happy to change rooms if i was refunded the difference but was simply told tuff luck. Bad service, was told it was my mistake for not asking. Despite putting the request in the initial booking. If you expect good customer service I would not recommend this hotel!
Noel P. Couples New Zealand, November 25, 2012
Character hotel with excellent customer service

Duty manager was fantastic, breakfast was great, nice pool and gym and our room was very comfy
8.7
For the price, this hotel was very good value. The duty manager was exceedingly helpful and forthcoming with information, we were very impressed! The pool and the gym are an additional bonus. The hotel is situated close to the Museum of Transport and Technology and the Auckland zoo. The room was very comfortable and reasonably clean. Breakfast was excellent .
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What customers say:
Nearest transport:
  • Mt Eden Train Station (1.8 Km / 22 min walk)
Distance to airport:
  • Auckland International Airport (16.2 Km)
Top attractions in the area:
  • Auckland Zoo (1.8 Km / 22 min walk)
  • Smith & Caughey's Queen Street (2.9 Km)
  • Sky Tower (2.9 Km)
  • Skycity Casino (2.9 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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