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About The Surrey Hotel


Situated in West Suburb, The Surrey Hotel is the perfect place to experience Auckland and its surroundings. Only 1.0 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. Visitors to the hotel can take pleasure in touring the city's top attractions: Motat, Museum of Transport & Technology (MOTAT), Eden Park.

The Surrey Hotel offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include daily housekeeping, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, indoor pool. Superb facilities and an excellent location make the The Surrey Hotel the perfect base from which to enjoy your stay in Auckland.
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Hotel Facilities

  • bar
  • business center
  • car hire
  • coffee shop
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
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Pets are permitted in Motel Studio Units only for an additional charge of $25.00 per night. Only one pet is allowed per room.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 45 NZD
Breakfast Charge (when not included in room rate): 21 NZD
Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.0 km
Number of Restaurants: 1
Number of Rooms : 83
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1982
Year Hotel Last Renovated: 2011
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Recent traveler reviews

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  • Hotel Condition/Cleanliness 6.3
  • Facilities 4.0
  • Location 7.6
  • Room Comfort/Standard 7.2
  • Staff Performance 6.6
  • Value for Money 6.1
  • Food/Dining 7.3

7.6 David W.
May 08, 2016
Good for the price
We stayed two nights, and for the proximity to the City and the price we paid, it was good value. We got room 410, which is across the road from the main hotel, ground floor ( which we did ask for). Although it was right at the front near the main road, the noise wasn't too bad. Room was clean, bed comfortable and facilities ok. You do get what you pay for, but we were happy with the room and the staff who were very friendly.

8 Lyn M.
New Zealand
February 26, 2016
Ideal for what we needed
Proximity to the ferry terminal, dining available, facilities
The accommodation was just what we needed. We were going on a Waiheke Winery Tourso, as that's what we do for our own business (winery tours)i.e we were on a "bus-man's holiday" . We rushed up from Tauranga, left the car at The Surrey & caught a taxi to the ferry terminal & did the vice versa on our return. We just wanted a bed for the night & dining within walking distance. The facilities were fine, the bed comfortable & the dining just over the road from our unit.

8 max M.
New Zealand
February 25, 2016
having a pool right outside the room, the hospitality and location
The duty manager was awesome went out of his wat to help us find a bus even printed the bus route out for us, just a bit noisy from others staying felt like they were in our room didn't get much sleep

2 Rhys B.
New Zealand
April 14, 2016
Really bad hotel
Cheap is one thing but man this place is bad!

6.7 Scott J.
April 07, 2015
check in was very fast
Fast check in/out - really good. Room was adequate, food adequate. I chose the hotel because I needed to stay in this area. I wouldnt go back for any other reason. To be fair I didnt visit the pub, maybe thats good?

3.7 ISSA A.
Brunei Darussalam
March 31, 2015
Not a perfect choice

3.7 David M.
New Zealand
December 20, 2014
Room was dirty

5.7 Tracey S.
New Zealand
December 15, 2014
Friendly at the pub cat food
We thought it would have been nice to have regular tea dilma bell and a bit more milk . Found a packet of contreseption pills under furniture felt the vacuum ing wasn't done correctly. From someone else who stayed at the surrey.

5 Gina H.
New Zealand
September 22, 2014
Not worth the money.
I thought the price that I payed for the motel was not worth it. The tv channels were fussy like I was watching tv from bunny rabbit ears. Staff took to long to attend to our needs.

8 Robert W.
New Zealand
May 07, 2014
My husband and I enjoyed our stay there as this wa
Close to city as well as buses .Handy restuarant and bar
Generally very good thank you