Enter your dates to check availability and book this hotel

The Swanston Hotel Grand Mercure

195 Swanston Street, Melbourne CBD, Melbourne, Australia (Show on map)

Book now!

Formerly : Grand Mercure On Swanston Hotel

"Staff were available and mostly friendly and helpful. ..."

  • Brendan, Australia
  • July 15, 2015
  • Area: Melbourne CBD
  • Rooms : 200

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 600,000 properties
  • Here to help in
    English & 12 languages
Room Types
Max
Rates
Standard 2 Double Beds
Standard 2 double beds-Hot Deal CCPrepaid No Refund
Standard 2 Double Beds Winter special
Standard 2 Double Beds-Hotel Special Offer
Standard Queen Room
Standard Queen Room Hot Deal CCPrepaid No Refund
Standard Queen Room Winter special
Standard Queen Room Hotel Special Offer
Standard 2 Double Beds Mercure Breaks-Early / RO
Standard 2 Double Beds Special Offer - Flexible Rate
Standard Queen Room Hotel Special Offer - Flexible Rate
Standard Queen Room Mercure Breaks-Early / RO
Standard 2 Double Beds Special promotion Hotels on Sale
Standard Queen Room Special promotion Hotels on Sale
Standard 2 Double Beds Hotel Super Sale
Standard Queen Room Hotel Super Sale
Standard 2 Double Beds
Standard Queen Room
Standard 2 Double Beds Stay and Save Breakfast Offer
Standard 2 Double Beds Stay and Save Offer
Standard Queen Room Stay and Save Breakfast Offer
Standard Queen Room Stay and Save Offer
Standard 2 Double Beds 3-2 Special Offer
Standard Queen Room 3-2 Special Offer
Standard 2 Double Beds Best rate with Breakfast
Standard Queen Room Best rate with Breakfast
Standard 2 Double Beds Special Event Rate
Standard Queen Room Special Event Rate
Superior King Room Special Event Rate
Superior King Room Best rate with Breakfast
Superior King Room 3-2 Special Offer
Superior King Room Stay and Save Breakfast Offer
Superior King Room Stay and Save Offer
Superior King Room
Superior King Room Hotel Super Sale
Superior King Room Special promotion Hotels on Sale
Superior King Room Hotel Special Offer - Flexible Rate
Superior King Room Mercure Breaks-Early / RO
Superior King Room
Superior King Room Hot Deal CCPrepaid No Refund
Superior King Room Winter special
Superior King Room Hotel Special Offer

 

When would you like to stay at this hotel?

Features of The Swanston Hotel Grand Mercure
Facilities

24-hour room service

babysitting

bar

car park

coffee shop

concierge

elevator

facilities for disabled guests

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

tours

Sports and Recreation

fitness center

indoor pool

 
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 

Book now!

Sale ends soon!

Sitting right in the heart of Melbourne, this property is surrounded by wonderful places you should visit. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stones' throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an ideal location for leisure travelers. The property features spacious and contemporary rooms that are well furnished. It also offers amenities like TV, DVD players with a DVD library, satellite channels, mini bars, toasters, personal safes, and internet access. The Swanston Hotel Grand Mercure is a great hotel that is well appointed and an excellent choice. Sitting right in the heart of Melbourne, this property is surrounded by wonderful places you should ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1 km

Distance to Airport
25 km

Number of Floors
15

Number of Rooms
200

Parking Fee (per day)
22 AUD

Room Voltage
240

Time to Airport (Minutes)
30

Year Hotel Built
1987


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 366 reviews

Value for Money
8.0
Location
9.5
Staff Performance
8.3
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
6.9
All reviews (366)
Sort by:
Becky C. Groups Taiwan, August 2, 2015
good location but poor interior decor

location, service and room size
7.3
Overall, it is not idea as we imagine. The interior is too old and the carpet is terrible. The room size is big but everything is simple in the room, like a 3.5 star hotel. Renovation is needed. The service is nice and the location is good. But we won't consider to stay here again considering the price and interior facilities.
Report this review
John G. Couples Australia, July 19, 2015
Overnight Saturday Night

Location, Bathroom Size, Heating
8.7
My partner celebrated her 30th birthday, we had a few things booked in the city so decided to stay in a hotel overnight, I chose the Grand Mercure Swanston due to it's price and location. We chose the valet parking option and it was very easy to use with no problems. The reception staff were friendly and informative and the room was perfect for a short stay. I cannot say a bad word about this hotel and look forward to further stays in the future. John
Report this review
Suwandi S. Families with young children Indonesia, July 17, 2015
good in location

location
7.3
Report this review
Brendan O. Couples Australia, July 15, 2015
Bathroom in need of renovation

Staff were available and mostly friendly and helpful. Location is fantastic; main reason we keep coming back. Rooms are clean and comfortable
7.7
We have stayed at the Swanston Hotel on several occasions, mainly because of its great location in the Melbourne CBD. It is a good hotel, but not GREAT. Bathrooms, in particular, are starting to look a bit run down and need renovation to be classed 4 Star
Report this review
Tan J. Families with older children Singapore, July 10, 2015
Excellent Location

Excellent Location Big Room Big Beds
10
The Swanston Hotel is always my best choice whenever I am in Melbourne. My first stay in Swanston was more than 20 years ago and it never fails to deliver. The location is simply excellent at the heart of Melbourne CBD. Walking distance to all the eating places and cafes. More importantly, the Room is spacious with big beds.
Report this review
Roselyn J. Couples Australia, June 14, 2015
best location ever

location location location
10
from now on i will ALWAYS stay here when travelling to melbourne. best location ever, perfect room, superb service
Report this review
Koh K. Families with young children Malaysia, June 9, 2015
Very very very good indeed

Location Location Location
9.3
Very very good
Report this review
Wee H. Couples Malaysia, June 5, 2015
Good location

Location only
5
Report this review
Koh K. Families with young children Malaysia, June 4, 2015
Very very good experience indeed

Location Location Location
9.3
Was very very good indeed
Report this review
Helen C. Couples Australia, May 24, 2015
Enjoy the stay

Loacation, trams out the front, airy room
9.7
Enjoyed our stay, friendly staff, room well serviced each day
Report this review
< Previous page 1 - 10 of 366 reviews Next page >

Book now!

Sale ends soon!

Customers who looked at this Hotel were also interested in......

Grand Hotel Melbourne MGallery Collection

Grand Hotel Melbourne MGallery Collection

Fantastic 8.2

from 136 reviews

Hotel Area: Melbourne CBD

Mercure Welcome Melbourne

Mercure Welcome Melbourne

Very Good 7.7

from 1631 reviews

Hotel Area: Melbourne CBD

Excellent location, Approachable Staff, Clean Rooms. Patricia, Australia July 30, 2015
Grand Hotel Melbourne MGallery Collection

Grand Hotel Melbourne MGallery Collection

Fantastic 8.2

from 136 reviews

Hotel Area: Melbourne CBD

Mercure Welcome Melbourne

Mercure Welcome Melbourne

Very Good 7.7

from 1631 reviews

Hotel Area: Melbourne CBD

Excellent location, Approachable Staff, Clean Rooms. Patricia, Australia July 30, 2015
Rydges Melbourne

Rydges Melbourne

Very Good 7.9

from 335 reviews

Hotel Area: Melbourne CBD

Citadines on Bourke Melbourne

Citadines on Bourke Melbourne

Fantastic 8.3

from 969 reviews

Hotel Area: Melbourne CBD

location, room codition and service. Becky, Taiwan August 1, 2015
Customers like this hotel for:
Nearest transport:
  • Flinders Street Railway Station (0.6 Km / 8 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Essendon Airport (11.7 Km)
  • Melbourne Airport (18.9 Km)
Customer comments:
  • "Close to public transportation" , "Extremely friendly and courteous staff" , "Good service and nice rooms"
Top attractions in the area:
  • Bourke Street Mall (0.1 Km / 2 min walk)
  • Chinatown (0.1 Km / 2 min walk)
  • Regent Theatre (0.3 Km / 4 min walk)
  • Collins Street (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A03