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The Sydney Boulevard Hotel

90 William Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 270
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
621 reviews

Value for Money
7.8
Location
8.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
6.7
All reviews (621)
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James C. Business travelers United Kingdom, February 28, 2015
Disappointed Guest

Size of room, location, Concierge
6
We were dissatisfied with the check-in staff, who wrongly informed us about the delay in gaining access to our room, which resulted in a three hour wait in the cafe. When we arrived in our room, the bathroom lights did not work and the bath did not drain. The next day, the cleaning staff failed to clean our room as from 8.30 am, and was still untouched when we returned at 8.30 pm in the evening. The lampshade on the bedroom lamp thereafter collapsed due to age / wear and tear on the next day and was not replaced. All in all, a pretty shabby effort for a four day stay. There was no hand soap in the bathroom, which for a four star hotel seemed rather stingy. On check-out, there was no apology or recognition whatsoever from the management.
Gayle P. Business travelers Australia, February 22, 2015
Good Location

location
7.3
Hotel is comfortable, maybe getting a little outdated considering what we paid. Rooms and hotel clean so if you can get a good deal worth it. Breakfast was not included but did eat there, ok breakfast.
Victor G. Couples Australia, February 21, 2015
Friday night stay

Staff performance, location
7.7
Alison C. Couples Australia, February 20, 2015
Boulevade

The room had a stunning view of the sydney harbour bridge. The bed was incredibly comfortable and the staff were extremely helpful and welcoming.
9
Enjoyable
Leanne D. Couples United Kingdom, February 7, 2015
Sydney break

Reception/lobby, staff friendly, good selection of excursions available
5.3
Standard room very tired, shower too low, yellowish dated sanitary ware, toilet leaked, gym is in pieces (30 year old equipment, broken, not functioning), sauna broken. Wouldn't recommend this hotel to anyone. Upgraded rooms may be better but very disappointed. Location ok, wish I'd booked slightly nearer circular quay tho, although walking done us good.
Lorna F. Couples United Kingdom, February 6, 2015
Excellent hotel

View, location, comfort
9.3
Excellent
Helen H. Couples United Kingdom, February 5, 2015
Disappointed

The view and exceptional concierge
5.7
Booked primarily for location and view and that is all we got. Nothing major to complain about but for an executive room the standard was very tired. Especially the bathroom, no separate shower and a very deep bath meant getting in and out for a shower very hazardous as bathroom really small. Absolutely no TV channels worth watching everything geared towards making you rent movies if you wanted to watch anything. The advertised restaurant in the 25th floor with great views was closed!! We were only informed of this when we tried to eat there!!! The best thing was the concierge Deejay who is a mine of useful information and should be bead hunted by one of the genuine 4 and 5 star Sydney hotels!
Catriona M. Families with older children Australia, February 1, 2015
Would stay again

Free wifi, steam room and friendly staff
9
Bonnie E. Business travelers Australia, January 28, 2015
ok hotel

location,cleaniness, staff
7.3
OK wouldn't rate a 4 star hotel though
Ruban M. Solo travelers Singapore, January 25, 2015
It was a pleasant stay

Friendly Staffs
9
Good

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Customer Reviews - The Sydney Boulevard Hotel, Sydney

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