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The Sylvia Manor

NS Ocana Building 2, San Juan Street, Bacolod Downtown, Bacolod (Negros Occidental), Philippines 6100 (Show on map)

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based on 101 reviews
  • Area: Bacolod Downtown
  • Rooms : 51
  • Free Wi-Fi

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Room Types


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Features of The Sylvia Manor

airport transfer


business center

car park

coffee shop



facilities for disabled guests

laundry service

meeting facilities


room service

safety deposit boxes

shuttle service

smoking area

Sports and Recreation



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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For travelers who want to take in the sights and sounds of Bacolod / Negros Occidental, The Sylvia Manor is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Jose Rizal Monument, SM City Bacolod, Bishop's Palace.

At The Sylvia Manor, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. To name a few of the hotel's facilities, there are restaurant, facilities for disabled guests, concierge, laundry service, meeting facilities.

The ambiance of The Sylvia Manor is reflected in every guestroom. coffee/tea maker, desk, air conditioning, shower, satellite/cable TV are just some of the facilities at your disposal. The hotel's recreational facilities, which include massage are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at The Sylvia Manor.
For travelers who want to take in the sights and sounds of Bacolod / Negros Occidental, The Sylvia M ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
600 PHP

Breakfast Charge (when not included in room rate)
240 PHP

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
12.82 miles

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 101 reviews

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Staff Performance
Hotel Condition/Cleanliness
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All reviews (101)
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Paul S. Solo travelers United States of America, December 9, 2013
quiet, comfortable stay with EXCELLENT STAFF!

excellent, helpful staff; comfortable and clean room; centrally located
my stay was very pleasant! the staff, from the front desk to housekeeping to dining staff met my needs and requests with speed and SUCH POLITENESS! i was made to feel genuinely welcomed and appreciated. after a day, i realised how centrally located the hotel was; i was within walking distance of almost everything i needed: shops, grocery, parks,sm city mall, etc. because of the excellent staff, i shall certainly stay there again!
Ferdinand L. Groups Philippines, December 7, 2013
The door was mysteriously opened

Staff was nice
I have to mention our experience with the unlocked door because until now I couldn't get over why it was opened. Nothing was stolen from our room so this remains a mystery to me. At about 10pm on the night of our stay, we had to go out to buy food because room service wasn't available. There was a convenience store across the street from the hotel. I clearly remember checking the door whether it was locked or not from the outside when we were leaving. When we came back a few minutes later, the door was already open. This really got me worried because there was no safety deposit box inside the room and things like murder were going through my mind. We were about to call security but I thought it was embarrassing considering how big of a man I am, so we had to check the room ourselves. There was nothing taken from our room. We didn't report it because of that. Apart from that, our other complaint was the lack of room service. We were told that the cook was not in so the kitchen was closed. They didn't bother to offer alternatives. The bathroom only had soap and shampoo and the two necessary towels but nothing else. Hot shower was available but they need to fix how the water comes out of the shower. The sheets smelled funny. I first thought it was just the smell of disinfectant. Then I remember it was the usual smell of a very drunk person. The staff was nice though.
Joseph R. Couples United States of America, November 16, 2013
It was OK for the money.

clean, friendly staff, nice breakfast
It was OK, I selected a standard room, two single beds by mistake and the hotel wanted twice the rate to upgradde to a double bed.
Dorothy B. Families with young children United States of America, October 28, 2013
Easy breezy

Staff staff staff
Michael C. Business travelers Philippines, October 26, 2013
Will never go back to this hotel again

central location, period.
The lobby that was also the restaurant looked cramped. The rooms are so dated, even the furniture and the mattress. I was working on the table that has the TV with it and an extension wire because the power sockets do not work. This is never worth its price.
Sanjit J. Groups Philippines, October 22, 2013
The festival of searching for the ultimate goal

Food, fast service anf friendly staff
It was not what I was expecting but overall it was fun.The location was not that close to the areas that we intended to go. It seemed like a safe area but I'm not sure if I'm willing to go back to this place and city...
Felix D. Groups Philippines, October 21, 2013
A very good basic hotel in the city

Next to SM mall, friendly staff, comfortable enough
It was my second time to stay at the hotel for the annual Masskara Festival. I like that its next to SM supermall so that there is a grocery, pharmacy, fast food, restaurants and a department store within walking distance. The hotel itself is not new, its actually quite old but it meets all the basic needs one could ask for at a hotel at this price. I did not like the fact that the room i received had its airconditioning right across the bed where my head would be while sleeping. I woke up one morning cold with an aching back.
Karen C. Couples Philippines, October 21, 2013
Comfortable stay

Location,large room,room wifi
We stayed here last Oct to witness the Masscara Festival.We were on the first flight so we arrived at around 6am.Since its the last day of the festival, we knew that its very unlikely to check in early.But we went straight to the hotel from the airport(cab fare 500pesos),and asked if we could just leave our baggages so we dnt have to bring it with us when we eat our bfast and stroll the area.Gladly they put our bags inside,which made us feel more secure.I want to commend the staff for being polite and accomodating.We had no issues communicating with them.One thing I noticed though,was the buffet bfast,they dont refill everything.So wake up early:)
Sherwin E. Couples Philippines, October 19, 2013
maskarra stay in bacolod

staff, food
It was ok and nothing else fancy. The staff are very friendly and professional. However, The hotel does not have gym and pool. Location is very good as it is located in the main city. They allowed us early check inn.
Felix D. Groups Philippines, October 18, 2013
Value for money

Friendly staff, rooms are spacious, good location
Its definitely a hotel that gives you value for your money.
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Hotel Area: Singcang

Customers like this hotel for:
Nearest transport:
  • Murcia Jeep and Bus Station (1.1 Km / 14 min walk)
Area recommended for:
  • culture
  • restaurants
  • shopping
Distance to airport:
  • Bacolod-Silay International Airport (14.6 Km)
Customer comments:
  • "Free breakfast" , "Helpful courteous staff" , "Near shopping malls"
Top attractions in the area:
  • SM City Bacolod (0.3 Km / 4 min walk)
  • SM Bacolod (0.5 Km / 6 min walk)
  • Bacolod Public Plaza (0.6 Km / 8 min walk)
  • Paglaum Sports Complex (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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