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Excellent 8.3
Based on 135 reviews

Recent customer comments

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based on 135 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.3
  • Value for Money 8.5
  • Food/Dining 6.9

7.6 Miranda L.
Hong Kong
April 05, 2016
Value for money
This resort got several swimming pools, I was staying at the pool access room. It was nice. The only drawback I would stay is that when I called the operator to refill for shower gel and hand wash. He asked me to pump few more time, I told him it's empty, it's not the problem of the pump at all. Then, he came to my room and added some water into the shower gel bottle and told me I can use it now!!! That's totally ridiculous! I insisted to refill it rather than just simply adding water in it. Then, he finally refilled it for me. A localized seafood market is near by, we bought various kind of seafood in good price and cook it ourselves in our room as it has a kitchen. Mind you that there is NO bottle opener in the room.

8 Hakan M.
March 27, 2016

9.6 Dariusz C.
March 25, 2016
Great hotel
Very nice hotel with good staff. Free parking, good food nearby. I really recomend to everybpdy.

7.6 Rosemary T.
United Kingdom
March 20, 2016
Not enough sun beds & shade
We did enjoy are stay & I do not like to grip is more with agoda as we didn't get what we thought we paid for. First night shower was blocked & flooded the bathroom Told the staff it was fixed the next day.So was pleased with that. I chose carefully all the accomadation with Agoda for our months holiday. Never once got everything that the rooms were surpose to have in them. This one paid £24 a night for the last 4 days of our hol it said it was sound proved. It was not we heard the cockerels 4pm every morning. Blackout curtains, they were not.Sun was blinding at 6am. Never got much sleep Although the appartment was clean & the bed was comfortable. Just felt frustrated with how agoda advertise what's in the rooms & it is not what you get. This should of been a superior room & the veiw was of a substation & carpark. Can not use the beach that is across the road as its dirty. The hotel do run a free service to a beach, which is lovely, but it can only take 10. Just think agoda need to sort there ads out.

9.6 John L.
United Kingdom
March 06, 2016
All good
Very nice stay

8.4 SeRyong O.
South Korea
March 02, 2016
Everything is new condition.
It's good for long time staying.พนักงานคนไทยไม่ยอมพูดภาษาไทยกับคนไทย.

10 Tomas K.
Czech Republic
March 01, 2016
Super TOP residence
Very nIce hotel, super design and rooms, good breakfast, very friendly staff, near to centrum, níce pool and garden. Only excellent.

8.4 Natta L.
February 28, 2016
But far from another beach.

9.6 Ole L.
February 23, 2016
Fantastic room and pools!
Clean new room with comfortable bed and rainshower, together with nice pools and saunas. Breakfastbuffét along the beachroad. Really enjoyed the stay and hope to be back soon

8.3 Alvin K.
February 18, 2016
An enjoyable stay
clean , quiet and well maintained
My 4 nights stay with my wife was very enjoyable. It was indeed a home away from home,we were given room 6258 which has a view of the car park and staff quarters (not ideal). I believed the better view units are owned , these owners were there for a long stay. the house keeping did a wonderful job every single day, our room are very clean. The location of Rawai beach is ideal for those who wants a total relaxation holiday, they are not crowded with tourists like Patong Beach. the hotel do offer complimentary shuttle service to Nai Harn Beach at 10.30am every day (book early as there are only about 12seats) . the stretch has lots of seafood restaurant for your choice, dine by beach every day ! The hotel reception staff could have put on a smile when I check in ...