Very good 7.1
Based on 185 reviews

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About The Tourist Hotel

Description

In the heart of the bustling Hanoi’s Old Quarter sits The Tourist Hotel, an accommodation perfect for travelers who set out to discover the true charms of Vietnam’s capital city. Just a few blocks away, you will find the much visited Hoan Kiem Lake, the main must-see site of Hanoi. From the lake, a short walk will bring you to the Water Puppet Theater where you can enjoy the famous traditional performance. The hotel makes a perfect base for guests on casual trip or on business with its location near the city center. Its location combined with the professional service from the staff promise an enjoyable stay at The Tourist Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • executive floor
  • salon
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • business center

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 2 USD
Check-Out Until: 12:00 PM
Distance from City Center: 02.00 Km
Distance to Airport: 35.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 18
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2005
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 6.5
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.9
  • Service 7.1
  • Value for Money 7.7
  • Food/Dining 6.1

Marcus L.
Sweden
July 06, 2016
Worst hotel manager ever
Every time the hotel manager saw us he harassed us and tried to convince us to buy his overpriced tours. The beds were so hard that sleeping on a rock would be soft! No heat water and the room was very dirty, bathroom looked like a thumb.

David X.
New Zealand
July 02, 2016
Very bad hotel
When We arrive hotel by taxi ask check in, the pregnancy receipts say your booking room rented now introduce another hotel charge $15 extrame $5 you pay she say this is internet block no any sory I refuse she return my booking money this unfair need charge them more.

Nguyen T.
Vietnam
June 27, 2016
Unfriendly staff
The only thing positive thing about this hotel is the location, just take a few walks you will see club after club, draft beer every where... but the staff was really unfriendly. He asked my friend if we want to checkout early but i told him that i want to come back later and pack my stuffs myself but for no reason when i came back all my stuffs was left in big nylon bag with no explanation or sorry.

Ivy Y.
Vietnam
June 27, 2016
not really friendly staff
I was asking him for parking my bike overnight, but he keep playing with his Facebook and ignore my request. I ask for the remote control of my room, but he was still buzy with his facebook or chatchit with somebody, told me that somebody would bring to my room after that. but i never see the remote control brought to my room until i check out at 10h30 AM next morning.

Long D.
Vietnam
May 24, 2016
Good
Good hotel

ruben P.
Vietnam
May 14, 2016
Awful
Muchisima olor a humedad. No pudimos dormir.

Andrew S.
Sri Lanka
April 07, 2016
Good for a group
Brakfast is not good .. Staff not frindly

Mateusz D.
Poland
March 31, 2016
Great location
Location is great, room was big, stuff is friendly. Could be more clean but it's ok for these money.

Charles S.
United States
March 16, 2016
Night at the fights!
Clean, had a tub for shower, big room
The stay was fine for the most part. Over 60 stairs to get to our room (yikes!). Room was clean and beds/pillows comfortable. Close to plenty of action, but even on the third floor it was incredibly noisy until almost 3:00AM - so if you can sleep through anything it will be ok. The breakfast was lack luster as the fruit plate was only a couple of bananas... Good for one night...

Alvis Z.
Latvia
March 13, 2016
Mold everywhere
We booked 3 nights but after 1 night we changed the hotel, because our room didn't have window and mold was everywhere. It was so wet in the room that all our stuff got wet if it was left in the room. However hotel is in the old quarter, so location is good and stuff was OK. Wouldn't stay there again.



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