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About The Uppal - An Ecotel Hotel

Description

This hotel is spread over 10.5 acres of scenic greenery and is the first certified, environmentally sensitive hotel in New Delhi. Located close to the business hub of Gurgaon, guests are also within minutes from the airports. All rooms at the hotel include a balcony and overlook the pool and the gardens. Business guests staying at the hotel can make use of the various meeting rooms and the business center on-site. If you wish to get in some sightseeing during your time here, the hotel can help arrange for a chauffeured car. To relax at the end of the day, The Uppal - An Ecotel Hotel includes a pool, a nine-hole golf course, a jogging track, and a tennis court. With a setting that will make you forget you are in New Delhi, The Uppal - An Ecotel Hotel is an excellent choice of stay.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • portable wi-fi rental
  • postal service
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • golf course (on site)
  • outdoor pool
  • pool (kids)
  • tennis courts
  • yoga room

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Hindi
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 850 INR
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 4 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 1
Number of Restaurants: 1
Number of Rooms : 48
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2002
Year Hotel Last Renovated: 2008
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Verified traveler reviews

Filter by traveler type
All reviews (224)

Business travelers (73)

Couples (78)

Solo travelers (35)

Families with young children (11)

Families with older children (15)

Groups (12)

Very good
7.7
Hotel Condition/Cleanliness
8.1
Facilities
7.2
Location
7.9
Room Comfort/Standard
7.7
Staff Performance
7.9
Value for Money
7.4
Food/Dining
7.4

8.4 Harry S.
Australia
April 15, 2016
Excellent Service
Very good service ! Helpful staff. Housekeeping could be improved. No toiletries provided.

9.2 Belinda S.
United Kingdom
March 31, 2016
Convenient for airport
I booked this for an overnight stay while changing flights and it did not disappoint. It was 15 minutes' taxi drive away, comfortable, clean, served a decent breakfast and there was even time to make use of the excellent pool. Not sure I'd want to stay longer than a few nights as it's proximity to the airport means aircraft noise.

5.2 Andrew W.
United Kingdom
March 13, 2016
Not a 5star hotel as claimed
Room felt damp. Bathroom taps were detached from sink. Toilet flush kept jamming. No courtesy shuttle to travel 4km to airport, they charge 8 pounds for a hotel taxi to airport, booked 12 hours in advance and driver failed to get from hotel Car park for pick up on time. This hotel plays the game of looking inexpensive then charges inflated prices (for India) for all extras. Hotel staff were responsive in changing musty smelling feather bedding for synthetic, and swapped malfunctioning TV control when advised.

7.6 Daniel N.
United States of America
January 23, 2016
This is a nice place with a fatal flaw
This is a nice place. The grounds are beautiful. Great effort is made by the staff to be helpful and to serve people. But opening doors, transporting luggage to one's room, arranging for taxis do not make up for failing to have hot water in the room. The first night, I wanted to take a shower. The hot water was only lukewarm after running it for too long if this is indeed an Eco hotel. However it was late and I didn't want to try to get it fixed then because I was tired. The next morning I called the desk. Someone came quickly, turned on the faucet and said, "The water is hot." Like the night before, it was not close to hot. I don't think it was 25 deg. C. He called his boss who also thought it was hot. Then a plumber was called who was of the same opinion. He said it was 60 deg. C., but ran the water on all the way for probably 10 minutes. It did not get hot, nor any warmer. They took us to a new room, which seemed to have warmer water. So we moved there. Unfortunately, it turned out to have only lukewarm water the next time we wanted to bathe. Again, they came and declared the water to be hot. It is my belief that either their hot water heater (boiler) is failing or the thermostat on it has failed. But although they listened to our complaint, it was as though they really didn't believe us. A good hotel, would have not charged us for either night's lodging without hot water, but apparently customer service is not understood so broadly. Instead you have 5 people trying to open doors and help you with luggage when you really don't need their help. In my view, customer service is foremost about listening to your customer. For a 4/5 star hotel, the restaurant food was fair, based on our sample. I had lamb one night, which I thought was not well trimmed and a bit tough. My wife had bacon for breakfast, which was under-cooked and not so good.

8.3 Xavier M.
Australia
December 21, 2015
Good stop over place for a night
Location to airport,Breakfast was reasonable, internet connection was fast.
We had a short one night stay. It was reasonable for the price. We had come from a luxury 5 star in Gurgaon and this did not match but was 1/4 the price so there has to be some give and take! If you want to be close to the airport. This is in a good location for that.

4.7 srinivas S.
India
November 28, 2015
Feedback
Large area - good for walk in summer
facilities in the hotel are ordinary in all respects

8 Kalpathi S.
India
October 13, 2015
Pleasant stay at the Uppal
Good room, proximity to airport, lovely greenery
We only stayed overnight at The Uppal to take next day 11 am flight to Dehradun Had a good night's rest Would have loved a room facing the inner courtyard , which was lovely with the greenery.

4.3 Charu S.
India
August 03, 2015
Not a great experience
Location, property maintenance, Dts it
It was an average experience. Perhaps for survival ds hotel is taking lots of cost cutting measures like old fashioned uncomfortable cotton pillows n metresses which turned stinky after rain...agoda claim to provide upgraded room wid balcony jst bt balcony ws nt clean enough, I really repented for ds deal,in room tea ws charged separately, limited toiletries, very poor quality n uncomfortable bathroom slippers, breakfast ws complementary bt it ws a secret till d tym of check out n after billing only front desk told me "oh we didn't inform u at d tym of arrival it's our mistake bt as u hv called it in room it will be charged separately"....not actually happy wid d services compared d price dey charge fr dem.

7.7 Vallianzi A.
Indonesia
May 02, 2015
overall it is worth the money
1. Garden 2. Price is good 3. Luxury
Everything was good. The problem was some of the hotel staff couldn't speak in English. It became a problem for us. But overall it is a good hotel

9.3 ter F.
United Kingdom
March 29, 2015
Ood quality airport hotel.
Comfort, staff, location
We had a delightful overnight stay. The hotel is very comfortable, staff are courteous and efficient, and the restaurant is good. The only downside is the charge of Rs750 (about £8 or $13) for a car to the airport. This was excessive for a trip which took little more than 5 minutes, and as a four star airport hotel, the service should be complementary.

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