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About The Upper House

Description

Designed for both business and leisure travel, The Upper House is ideally situated in the Hong Kong Admiralty Area, one of the city's most popular locales. This 5-star hotel commands an excellent location and provides access to the city's biggest attractions. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to AMC Pacific Place and the Hong Kong General Chamber of Commerce. The Upper House offers impeccable service and all the essential amenities to invigorate travelers. Disabled facilities, babysitting service, a restaurant, room service, and a bicycle rental service are just a few of the facilities that set this property apart from other hotels in the city. Experience high quality room facilities including Wi-Fi internet access, air conditioning, a television, non smoking rooms, and a mini bar to help you recharge after a long day. The hotel's host of recreational offerings ensures you have plenty to do during your stay. The Upper House is a smart choice for travelers to Hong Kong, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1100 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0. Km
Distance to Airport: 40. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 117
Parking Fee (per day): 800 HKD
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.7
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 9.5
  • Service 9.5
  • Value for Money 8.1
  • Food/Dining 8.8

trevor B.
Macau
May 16, 2016
Very well organised and practical from a guest experience perspective
The design of the facility is very well done and the rooms are spacious, comfortable and uncluttered. The staff are attentive, friendly and professional. The quality of products and services is very high. The location is excellent. We will be back

HOH Y.
Malaysia
March 20, 2016
Good & Nice
Clean & Nice room

Cacay M.
Philippines
March 05, 2016
Just a few areas for improvement...
1. Food was lackluster. Dinner in Cafe Gray was disappointing. Room service breakfast options were extremely limited and dull. 2. Snack items in the mini bar were all sweet. Maybe mix it up with some salty treats as well? 3. Outlet in bathroom was 2-prong but blow dryer provided was 3-prong with no adapter. We ended up having to blow-dry our hair by the writing desk in the room (with no mirror) since it was the only area with universal outlets. 4. Need accessible universal outlets by the bed. Hate it when hotels don't anticipate that people usually charge their phones by their bed side at night. 5. No bidet spray/hand held bidet in the bathroom. 6. Airconditioning was centralized, we couldn't control our own temperature in the room. Also, motion-activated so when we were asleep, the room would get quite warm which woke us up a few times. Everything else was excellent!!!

Hsieh C.
Taiwan
February 02, 2016
Great location and beautiful hotel
Location, food, service
excellent experice at Upperhouse hotel

chion S.
Japan
December 23, 2015
One of the best
Staff, lighting, bathtub
I have been lucky enough to be able to stay here on many occasions . One of my favourite hotels . Clean , Space utilised well, lighting is done well. Everything is where it is supposed to be for convenience. My favourite is the bathroom. Amazing bath tub and showers. I will live here if i could !

pounlork T.
Cambodia
October 19, 2015
Very good customer service!
Service, view and size
The stay was great, we had a super warmth welcoming from the staff. Especially the front office.

Richard K.
Australia
September 28, 2015
Great stay
Staff, privacy and interiors

ZUjian Q.
China
September 11, 2015
excellet hotel
service and clean
very good experience and very good at service

Priyesh S.
United Kingdom
August 24, 2015
Fantastic stay
Staff service, attitude, hotel cleanliness and spacious rooms.
Fantastic.

Andrea B.
Italy
August 13, 2015
The luxury Hong Kong experience
Location/Size of the room/Service



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