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The VELA Hong Kong Causeway Bay Hotel

84-86 Morrison Hill Road, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 98

Recent customer reviews

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Very good

7.1

based on
175 reviews

679 reviews in English

Value for Money
7.3
Location
7.9
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
6.2
Families with young children (175)
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Jiyeon P. Families with young children South Korea, January 2, 2016
Convenient locations but noise problem

location, price, room size
7.3
When the customers next to my room came back to their room, all the noises began. It was terribly inconvenient. Therefore I couldn't sleep well. Locations are great but bathroom type is a little bit weird. Even for family members, the bathroom with silouette could make members akward.
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Chin L. Families with young children Singapore, December 31, 2015
Not a pleasant stay
3.7
A very unpleasant 3D2N stay. Firstly, it was supposed to upgrade to family room but in the end just a standard room squeezed with 2 double bed leaving almost no walking space. Secondly the mini fridge was supposed to be replenished daily with free bites, but it was not done. Thirdly, the smartphone was dead on battery, even with whole night charging. Fourthly, the electronic locker was locked out and unable to use. The hotel promised alot of stuffs but could not deliver. Basic rule; Just give the travellers what you had promised at least for their ease and pleasant stay. The receptionists had long faces that we owned them a million dollar. The max is 2 stars. They don't deserve any of the extra Service stars.
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Hendy W. Families with young children Indonesia, December 24, 2015
-

Handy phone is very useful
6
Nice. Good for resting
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Lai Y. Families with young children Malaysia, December 20, 2015
Room dirty..mattress very hard
4.7
So far so good
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Mitze T. Families with young children Malaysia, December 15, 2015
Convenient and Comfortable

The rooms are very comfortable, price value and the services here are very good
9.3
It was a very good experience and I definitely will choose this hotel if I visit Hong Kong again
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Atanu S. Families with young children India, November 24, 2015
Bad rooms

Location Staff
4.7
I stayed at Vela for 5 nights with family. The location and staff of the hotel are good but the rooms are in bad shape. First three nights the room I was in the shower water used to spill into the room. pretty bad. then they gave me a better room. The cleanliness is also suspect. There was bundles of hair in the bathroom of a cleaned room.
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Junjie Z. Families with young children China, November 22, 2015
Good for the money

room, staff, location
7.3
It's a last-minute decision to book a room for four people. But luckily we got this one. Though it's not as spacious as what we could find in other cities, the functions and friendly staff compensated it and provided us a nice stay.
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Gim M. Families with young children Singapore, June 20, 2015
Ms Janet goh fr Spore

Location is near mtr, room spacious & clean.
7.3
Enjoyed my stay in this hotel during our family trip of 5 days.
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Yuen F. Families with young children Hong Kong, May 29, 2015
Vacation with kids

free local calls from smart phone, free mini bar, front desk speaks English
8
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Paul T. Families with young children Philippines, April 21, 2015
so so

It is close enough to train station and shops and have family rooms. .
6
It was okay all in all. Hotel and restaurant staff were not friendly at first but became accommodating towards the end of our stay.
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