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The VELA Hong Kong Causeway Bay Hotel

84-86 Morrison Hill Road, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 98
Free Wi-Fi

Recent customer reviews

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Good

7.0

from 1308 reviews

Value for Money
7.2
Location
7.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.0
Food/Dining
6.1
All reviews (1308)
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Kin Y. Business travelers Hong Kong, August 31, 2015
Wonderful

Good servicing and good setup
8
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John M. Business travelers United States of America, August 3, 2015
The VELA Hong Kong Causeway Bay Hotel

-
3.3
This was completely a fraud. After complaining about the smkers on our floor and teh invasion of smoke in our rooms we asked to speak to the Manager,. She would engage with us. I woudl not recommend the Vela to anyone. The counter staff was very good but they have no authority and have no leadership. I have numerous pictures of the conditions including the black mold on teh ceiling and lack of any type of controled cleanliness. Happy to share if you still don't believe this review. This hotel needs a complete shower/bath and new management.
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Seungteak H. Couples South Korea, August 1, 2015
fair

cleanness, handy, room conditions
6.7
we stayed at high floor and the view was mice. the room was very clean as we found it's quite new. the location was hard to find at the first attempt. overal, it was pleasant stay.
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Ka M. Solo travelers Portugal, July 26, 2015
good location, worst service, stinky toilet
3.7
when we check in into the hotel, one of the receptionists said:"this guest is an idiot" in Cantonese, that is beyond unprofessional and instantly gave the hotel a bad image. when we step into the room, there is a very strong smell of pee in the toilet and I dont know what water do they use to flush the toilet but the water in the toilet is yellow no matter how many times we flush it. the beds are very hard and uncomfortable too. also the next morning I call the counter and ask them if they have a spoon, the receptionist wouldn't ask for me and ask me to call the restaurant directly, and they tell me that I have to go to the restaurant to get the spoon myself. if this is a four star hotel, i think 5 star hotels like Shxratxn should be rated 10 star or more. this hotel is ridiculous and If you are looking for decent stay, dont stay here, it would just ruin your trip.
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Yee K. Solo travelers United Kingdom, July 25, 2015
Nice chioce

fairly tidy, clean and comfort
7.3
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Fong L. Couples Singapore, July 15, 2015
Pleasant n warm welcome

Friendly staff, efficiency n prompt services
8
Very satisfied. Easy to get around.
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Andy W. Couples Hong Kong, July 4, 2015
Very good hotel

room, location and nice staff
10
Very comfortable
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Patrick F. Solo travelers Australia, July 3, 2015
impressed

Location Location Location
8
Very comfortable, nice claen room , nice staff, great Air conditioning
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Anna K. Couples Australia, June 30, 2015
Room upgraded, good location, unfriendly staff

location, upgraded to spacious room
6.3
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Michael G. Couples Australia, June 27, 2015
Great Value for Money

Value for money, Great Location, clean hotel
6.3
very good and very good loCATION
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Customer Reviews - The VELA Hong Kong Causeway Bay Hotel, Hong Kong

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