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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.5

based on 16745 reviews

9222 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16745)
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Kuan M. Groups Malaysia, March 26, 2016
Awesome
5.7
the condition of the room same as described. We were greeted by the well trained concierge's staff and warned hospitality. Will come back again.
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Elaine C. Couples Hong Kong, March 26, 2016
Super Customer Service
6.3
Super customer service and facility!
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Mei P. Solo travelers Hong Kong, March 26, 2016
Long Check-in queue and Noisy outside the room
5.3
Lined up for more than 15 mins for the check-in process in a 5 stars hotel was unacceptable. Additionally, there was loud noise outside the room since 6:30am because there was a wedding party held in the next door that can't sleep well in the trip.
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Jovie M. Couples Philippines, March 26, 2016
Superb
6.7
Nearby to airport and near to all shopping areas
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Lee C. Families with young children Malaysia, March 26, 2016
It is a well decent hotel with everything.
6
It is a well decent hotel with everything. The service is pretty nice.Very nice hotel in Macau.
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Sin Y. Solo travelers Hong Kong, March 26, 2016
Large room
5.3
Room for party
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Lynette O. Groups Australia, March 26, 2016
Huge hotel with all the class

The service. The grandeur. The decor
9.3
Short but good
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Trinmoy D. Families with young children India, March 26, 2016
Good experience overall
6
Keep up the good work. More English speaking staff needed.
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Shi Y. Groups Singapore, March 25, 2016
One of the best hotels

Casino, Good restaurants & services
9
Overall stay here was pretty good but staff didnt make effort to explain that WiFi (when logged in with password) is not free. It was not made known to us that there were 2 types of WiFi. In the end, we had to fork out Mop 640 for internet. The bathroom water speed was not consistent & maintenance is needed. The other aspects were good.
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Alvin T. Couples Indonesia, March 24, 2016
Excellent
4.7
it's very nice to stay here, the receptionist named Ana from Portugal is very nice and helpfull.
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