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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.4

based on
16332 reviews

8999 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16332)
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Chee M. Families with young children Malaysia, December 23, 2015
Spacious Room and Wonderful Staff

Size of room, helpful staff and fast check-in
8
Generally a great stay with 2 young children. The room is spacious enough that my kids can chase around. Staff were helpful and check-in or out is fast.
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Albert W. Families with young children Indonesia, December 22, 2015
Very nice stay

excellent room, nice facilities, very helpful staff
8.7
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Josephine T. Families with older children Singapore, December 22, 2015
Superb

Room comfort, good amenities, friendly staff
8
Excellent
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Lee S. Families with older children Malaysia, December 22, 2015
Fantastic & enjoyable stay

The interior design with the Venice theme, the shopping outlet, and also the hotel room
9.7
Very enjoyable stay
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Erniwati E. Solo travelers Indonesia, December 22, 2015
Comfortable

Friendly staff, comfortable room, malllll
9
The stay was awesome~ our room was upgraded and it is huge... One small thing to improve: the shower was a bit annoying, quite hard to control the temperature of water, not practical enough.
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Boey W. Families with young children Malaysia, December 22, 2015
Not type of families with children hotel

Casinos, Shoppes, Designs,
7.3
The Venetian Macao is pretty, huge, luxury hotel. everything are good only the route to hotel is too far if we have children together as we can't bypass the casino. We have to walk pretty far every time we going out and coming back to the room.
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Tad C. Couples Thailand, December 22, 2015
Under expectation in service and location

Large room that is it
6.3
Too many tourist and crowded Unorganised in queuing at reception while checking in. We experienced that staff who organised the queuing at check-in let other guests bypassed other guests who were in the line without informing why. After we asked why did you let them bypass other ppl. The staff said they are VIP. If the hotel wants to impress VIP guests, they should have separate line for VIP or at least inform or apologise other guests who were in the line. Bad experience which we do not expect from 5 stars hotel.
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Benjamin V. Groups United States of America, December 22, 2015
Luxury Accommodation without equal

Atmosphere and Staff Quality
9.3
If you come to The Venetian Macao Resort Hotel, you already know that you are seeking a luxury resort casino. You will not be disappointed. This hotel had everything! Even if you're not interested in gambling at all, there is an attached shopping center, spa, kids' area, and the pools/jacuzzi are amazing, especially during off-peak periods when it can seem like you have a private pool. There's even a small golf course. WiFi worked flawlessly, televisions had all the international channels, air conditioning was fine. Only small complaints: food in the food court was rather expensive even for what should be "low-end" fast-food type restaurants (to be expected I suppose), and the gym facility was rather small, but you're not going to the Venetian to exercise anyway, right? I would go here again next time I am in Macao.
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Arip B. Families with young children Indonesia, December 22, 2015
The Best Hotel

Clean, Big, Entertaint
9.3
19-21 Des 2015
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Mohd Z. Business travelers Malaysia, December 21, 2015
NICE LOCATION

LOCATION, COMFORTABLE AND MULTIPLE
5
GOOD,NICE LOCATION BUT STAFF ARE NOT FRIENDLY ....
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