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2015
Excellent 8.5
Based on 17078 reviews

Recent customer comments

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Excellent



based on 17078 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Hun M. from South Korea
Couples
Stayed one night in February 2015
Great place to stay considering its price
Entertainment, value for money and room
satisfying
Reviewed March 04, 2015

IVAN R. from Indonesia
Families with older children
Stayed one night in January 2015
luxurious hotel with full entertainment
facilitity,hotel design and comfortability
Speechles the hotel is very beautifull and luxurious you can get everything you need, we will back again
Reviewed March 03, 2015

Lok Y. from Hong Kong
Solo travelers
Stayed one night in February 2015
Big room, comfortable
Big room, clean, good service
Reviewed March 03, 2015

Maria H. from Philippines
Families with young children
Stayed 2 nights in February 2015
A one stop shop hotel
Big rooms, courteous staff and shopping friendly; good shows
Most restful and entertaiming
Reviewed March 03, 2015

Flora F. from Singapore
Groups
Stayed one night in March 2015
Lousy Wifi connection and yet is chargeable
The location is best and that's all.
I was utterly disappointed as I do not know that the wifi is chargeable. We only realised it when we check out the room. The staff did not mention to us that the wifi in the room is chargeable. When we checked in, she pass us the room key card in the key card holder and she wrote down the wifi name onto that key card holder to inform us on the ID of the wifi. But she did not mention anything about the wifi charges. Furthermore, the wifi connection is so lousy and we cannot even stay connected. So I do not understand why do we even need to pay for such a lousy wifi connection.
Reviewed March 03, 2015

Chun C. from Singapore
Couples
Stayed 2 nights in February 2015
Good stay, mediocre location
Big luxurious room, nice casino, spacious shopping arcade
The room is spacious and clean, housekeeping staff was very friendly. Location could be better if you want to experience location culture and sights, information regarding shuttle-bus were hard to find.
Reviewed March 03, 2015

YIN W. from Hong Kong
Groups
Stayed one night in March 2015
Comments
- good location - good attitude of the staff - but not fluent on talking in English
Overall is good. However I will be much appreciate if the front desk check in staff can re-educate on English more than putonghua. Of course I know Chinese clients are more recent years, but foreigner are not less. The staff should have responsibility to fulfill what they needs. However, I even not understand what the front desk staff talking about. It's a bit sad on it.
Reviewed March 03, 2015

Popo S. from Indonesia
Families with young children
Stayed one night in September 2011
Good
nice hotel
good
Reviewed March 02, 2015

YUEN L. from Hong Kong
Families with young children
Stayed one night in February 2015
good
good
good
Reviewed March 02, 2015

Manny A. from Hong Kong
Families with young children
Stayed 2 nights in February 2015
The Venetian Macao Resort Hotel
the room size, the shuttle, the location
ok
Reviewed March 02, 2015