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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.4

based on
16332 reviews

8998 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16332)
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Lee J. Groups Singapore, October 8, 2014
Awesome stay at Venetian

the staff was really on the balls, the room cleanliness is top notch and the location of the hotel is awesome
10
Awesome
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Bai X. Families with young children China, October 6, 2014
it is really a good trip

Transportation, room, service are all very good.
9.3
Good
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Zahra B. Solo travelers Indonesia, October 5, 2014
Great facilities poor hospitality

location, comfort, access
6.7
the facilities it self is beyond expectation. but the hospitality is poor. the way reception welcome us when we checked in on the afternoon is considered unfriendly, compared to other guests checked in just next to us. maybe because looked not so in a good shape after spending one day strolling around the city. Of course compare to other guests checked in next to us, who wore stylish and expensive things. I saw this guy demand for tea on his selection and very well responded, while we weren't even offered any welcome drinks. The housekeeping is another story. A great hospitality and warm welcome from the Filipino man who worked as housekeeping. He did also gave us a lot of good and helping information on how to get around Macao. Thanks God, the facilities are very comfortable enough. You can have best rest and break in their rooms. But I personally think, the cost is considered not value for money if its only for a comfort bed for 7 hours. Any other thing i would recommend about this hotel is transportation. It is easy to access, and provide shuttle to - an from various interesting spot around the city. the room instead, are very comfortable
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Wai J. Couples Hong Kong, October 4, 2014
My choice in Macau

Large, comfortable and luxurious
9
My choice of hotel in Macau as always. Very large and comfortable room with nice decoration.
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Han Q. Families with older children Hong Kong, October 3, 2014
very comfortable

Good location, nice food, nice service
10
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Danny L. Couples China, October 2, 2014
Nice hotel

service location staff
9.3
Relaxing and great!
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Kit Y. Families with older children Hong Kong, October 1, 2014
nice

nice
7.7
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Rohan L. Families with young children India, October 1, 2014
Family Trip

Standard is very good
9.7
Everything was very good however one very bad experience was when we were using the gold course a lot of the guests come to click photographs which is a big disturbance to people who actually play there . I complained to the staff on duty because while playing there was a couple with 4 children who kept the pram on the course where we were playing
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Reynaldo Y. Couples Philippines, October 1, 2014
Amazing stay

Very nice and lively hotel. Good shopping destination. Friendly Gondoliers - they know how to make your stay memorable.
7.7
Our stay was memorable. With so many things to do, one does not have to go outside the hotel. The gondola ride was also amazing and the gondolier knows how to make the ride unforgettable. The concierge were also friendly and accommodating. Will definitely come back to this hotel.
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Ellen W. Families with young children Hong Kong, October 1, 2014
Good

Services , Clean , comfort
7.3
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