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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.4

based on
16337 reviews

9000 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16337)
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Stephen W. Families with young children Australia, August 24, 2014
Nice room. Overpriced. Far too crowded in hotel.

Room, pool, shops
6.7
Room nice, staff friendly, facilities generally good. The long walk through the shopping mall or under the hotel to get to facilities and room became annoying. Lobby / Reception was crowded all the time. West Lobby was just dreadful to collect luggage, get shuttle bus or a taxi - way over crowded and no clear signs or queue control - just like a train station on CNY. Overall the experience was just not worth almost $500 USD for one night with no breakfast and extra charge for internet. We ate in Brazilian restaurant, enjoyable atmosphere, staff very helpful, some of the meat and chicken was nice, but about half was dry and over cooked. The hotel / shopping centre a victim of its own success - far too many visitors where the hotel is an tourist attraction. We had a nice family weekend, but disappointed.
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Shihhsiu L. Families with young children Taiwan, August 24, 2014
Good
7.7
Good
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Wan L. Business travelers Malaysia, August 23, 2014
EXCELLENT HOTEL

SHUTTLE SERVICE, GOOD LOCATION, GREAT BIG ROOM
7.3
EXCELLENT, GOOD AND CLEAN HOTEL, STAFF PERFORMANCE IS GOOD BUT ONLY THE TAXI TAKE ABOUT AN HOUR TIME
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Chan C. Couples China, August 23, 2014
Relaxing

Large room, easy access to casino, easy access to restaurants
9.3
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Kam C. Business travelers Hong Kong, August 20, 2014
The hotel is great

Big room, casino & shopping
9.7
Very good
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Jayne M. Groups Singapore, August 20, 2014
Best Room Ever

Spacious, Clean, Convenient
10
Excellent, very spacious, clean and location is good. Good food n shopping
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Karen A. Groups Philippines, August 20, 2014
value for money

location, comfort and convenience
8.3
The venetian had everything we needed. The suites are very spacious. It was a wonderful stay.
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Diosa D. Groups Philippines, August 20, 2014
Best in Macau

the staff, rooms, and casino
9.3
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Ka L. Families with older children Hong Kong, August 19, 2014
Food is bad, hotel room is nice and casino is fun

The shopping mall is good, the staff is nice, the room is huge and great design
8.7
I like the hotel. I like the staff and service, I also like the room design and the bed is so good. Hopefully will come back again.
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Ahmed K. Couples Kuwait, August 19, 2014
The review

Location, shopping, and room size
8
Amazing!
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