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2015
Excellent 8.5
Based on 17075 reviews

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Excellent



based on 17075 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8
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Charles K.
Indonesia
October 01, 2014
Acceptable
location, access, panoramic
The hotel is strategically located and shutte from/to fery terminal is convenient. Room is however very standard.

Phenphimol S.
Thailand
September 30, 2014
Excellent hotel
Excellent hotel, best location, good staff

Doreen T.
Singapore
September 30, 2014
Great hotel with lots of shopping!
I love the shopping, accessibility and cleanliness of hotel. Room is huge too!
Great stay! Like shopping there!

Vinay M.
India
September 30, 2014
Very Nice experience
casino, Indian restaurant and beautiful architecture
Very relaxing and enjoyed with family

KIM H.
Malaysia
September 29, 2014
classic and value for money
good
Good

Mio T.
Macau
September 28, 2014
nice view
easy to shop. nice cuisine. best transportation

SAI L.
Hong Kong
September 27, 2014
Best hotel to stay in macau
Room is big, shopping is convent,services is giood

LUI C.
Hong Kong
September 27, 2014
average
(1) room is big enough, (2) the view is good, (3) some staff are polite
The reminder for paid Hollywood movie is not clear. When I checked out around 10:30 a.m. on 22nd September 2014, I told a female staff named Betty at South check-out counter that my family member did not find any reminder about the word "paid" for watching Hollywood movie. That female staff Betty said that it was fault of my family member and claimed that it was written in English. After hearing that, I felt that it was very disappointed with such attitude. Although it was not a huge amount, it is a so-called 5 stars hotel. How can such an attitude and answer is replied to a customer? Disappointment is the word I can use to the service I received at the hotel.

William W.
Indonesia
September 26, 2014
Absolutely Recommended Hotel
The building is great, nice Interior, superb services

William W.
Indonesia
September 26, 2014
Very Great Hotel
Nice Facilities, Great Interor, Very welcome services