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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3000

Recent customer reviews

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Fantastic

8.5

based on
12690 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (12690)
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Wong K. Families with young children Malaysia, March 2, 2013
Great stay with varieties of food & shopping!

Fast check-in, large rooms, free shuttle service, good customer service from concierge to housekeeping, everything you need under 1 roof (great food choice, and shopping)
10
we reach macau after 6 days stay in hong kong and travel to macau for another 3 days holiday. we reach macau ferry terminal and easily we are able to see a lady standing at the exit of the ferry terminal showing "venetian macao resort hotel" and directed us to the free shuttle service. before taking the free shuttle, i had tried to queue up at the macau ferry when i arrived for the purchase of ticket (turbo jet) back to hk, and end up, after half hours, the queue is still non moving. so,i back to the hotel, and through their great concierge service. we are able to book our ferry ticket (cotai jet) back to hk in advance without any hassle. once we reach the hotel, we are welcome and directed to the check in at the south lobby. we are expecting that it will be a slow process or long queue, due to these hotel having 3000 rooms! however, we are surprise of check in within 5 minutes, and was being shown to our hotel room. we are even being offered 2 welcome drink & 1 free 4r photo! our requisition of baby cot & high floor is being meet as well. we shops inside the hotel itself, and we walk till drop coz of the great varieties, though the shops price is a bit higher than outside. we did join the half day tour around macau and at affordable rate at mop98/ppl. its surprised that with mop98/ppl, we are able to see 15 highlight place of macau. a great tour to join! during our check-out, we did keep our luggage at the "baggage center" and when we did a claim at our baggages, the staffs offer to help us "trolley" our baggage to the free shuttle waiting for us to cotai ferry terminal. if i were to come to macau again, i will definitely stay in the venetian macao resort hotel and will recommend my friends to there too... p/s : the next time, i will visit the casino, and i had missed it this time due to time constraint on shopping! :)
Restaurant Tip: From the hotel, we are able to walk from the West Lobby, using the Travellator to Taipa Village for a cheaper meal....
Donnel J. Families with young children Philippines, March 2, 2013
The Venetian Experience

very luxurious & the staff wrre courteous
9.7
the suite was very big, although the bed was a bit high for small kids, which made us worry if they're gonna fall off. the noise coming from the other room (sound of water or door) can be heard from our suite. there was also this certain smell, probably from the wood & like chinese incense inside our room.
Threechaloem V. Couples Thailand, March 2, 2013
Very very friendly staffs

Very Friendly Staffs, Free transport to anywhere
8
Finna S. Groups Indonesia, March 2, 2013
Lovely hotel, good service, and nice staff

the room is big and decorated with beautiful things
9.7
It a wonderful place to stay. Friendly staff, good furniture, near shopping mall, a lot of restaurants,and you can ride a gondola. It also have shuttle bus to the ferry terminal for free.
Caiyun W. Couples Singapore, March 2, 2013
Lovely Hotel!

Massive Rooms! Clean:) With Great View!
8.7
Massive rooms, clean room and with a complimentary upgrade, we got a beautiful view of macau! Great stay!
Tan C. Groups Singapore, March 2, 2013
grand and comfortable

big room, friendly staff, shopping within hotel
6.7
Shao Z. Groups Singapore, March 1, 2013
Really feels like living at venice but without the

The luxury of the hotel...really feels like it at venice
7.3
Sunny W. Couples United States of America, March 1, 2013
We had an enjoyable stay in this hotel.

The room was spacious and nice. And we managed to get checked in before the regular check in time.
7.7
Raymond W. Couples United States of America, March 1, 2013
Nice Grand Hotel

Quick access to the lobby, casino, and the food court or the shopping compound
8
Down to the casino is fast but during the weekend crowds came in and lots of smokers made the air in the casino extremely bad and stuffy. 3rd floor food court is quite nice and handy, lots of choices, still a bit busy to find a table during the rush hours. There is always a long line and long wait in the casino cage line, very different with Las Vegas's Casino. And also lots of time being asking from people who want to do the undertable exchange or credit card cash advance deal, Casino should do some regulations about this, it's very annoying being ask all the time around the cage area.
Shopping Tip: buy the wine locally is half price of the DFS in the airport, beat me !
Thanute S. Couples Thailand, March 1, 2013
Huge room but the whole place is too big

Gran canel shopping street
7
The room is nice but the walk to the room from main lobby is very far. Also not recommend for family with kids as there are too many smokers inside the casino.

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Customer Reviews - The Venetian Macao Resort Hotel, Macau

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