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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.4

based on
16336 reviews

8999 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16336)
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Jessica L. Families with older children Philippines, November 24, 2013
Comfortable stay

Clean rooms, friendly staff and convenient
9.3
Everything seems well during our stay...check in and check out was fast. Clean rooms with comfortable bed. Staff performance was excellent. The only downside with this hotel is the internet access. They do have wifi or internet access but you have to pay for it, and it is quite expensive. I think nowadays they should consider giving it to their guest since other cheaper hotels are giving it for free. Its also hard to look for free wifi access around their common areas.
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Jessica L. Families with older children Philippines, November 24, 2013
Excellent stay

Friendly staff, clean and comfortable rooms
9.3
So far everything turned out to be perfect. Check in was really fast as well as check out. They upgraded our room for free, only thing is we have to wait till 5pm to get to our room but it was not a big deal for us. Internet fee is quite expensive.
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Radeepan S. Solo travelers United States of America, November 24, 2013
Above average all around as expected...

Casino; Restaurant Selection; Room Size and Quality
7
As expected the room was large and very clean, though slightly dated. Restaurant selection and facilities (pool, gym, etc.) were all great. Gambling was consistently good, though I was disappointed to learn that they had closed their poker room. Staff service was solid throughout the entirety of the hotel (check-in/out, room service, casino, etc.).
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Maria S. Groups Philippines, November 24, 2013
short but sweet

posh interiors, good shopping, free transport to the airport
9.7
It was only an overnight stay but everything was satisfying. The shopping arcade and dining choices were more than adequate. The room was very spacious with posh interiors.
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Reynaldo I. Groups Philippines, November 24, 2013
Very nice.

Comfort, luxury, friendly staff.
9.3
I had a wonderful time. It was easy and relaxing. Very nice hotel. I stayed in this hotel multiple times.
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Kuo T. Families with young children Singapore, November 23, 2013
Big room and comfortable. Pricey though

Cleanliness, spacious, comfort
9
Price was on a high end, but at least the standards were met for that price. Very spacious and comfortable for a family. View was awesome from the top. Checking in took abit too long though for such luxury hotel. Queue was too long and direction was not clear to where the concierge was.
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Karen L. Families with older children Singapore, November 21, 2013
It was a great stay with everything you needed.

Facilities, room and food.
8.3
The stay was great with shopping, eating and entertainment surrounding you. It is close to airport and not affected by traffic condition. Will give it a perfect 10 if free-wifi is made available somewhere in the hotel.
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Audrey N. Couples Malaysia, November 21, 2013
excellent hotel

Clean, nice , large room size
10
Absolutely loved the friendly staff. Didn't have one uncomfortable moment. Have already recommended Venician hotel to friends and family who are now due to stay there in the coming months. THANK YOU Venician HOTEL.Great hotel to stay at with very nice rooms and excellent staff. However venician seem to cater more for business/ young couples; there's business facilities & club for partying singles at e lap pool at night. (No wading nor baby pool).
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Mervin L. Groups Singapore, November 21, 2013
Luxury Hotel

Big, Spacious, Beautiful
10
The location of the hotel is easy to find and near to shopping malls. The hotel was beautiful, both interior and exterior. The lobby looks grand. The check-in was fast and smooth. The room is big and spacious, better than expected. Would recommend this hotel to my friends if they are visiting Macau.
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Deasy A. Families with older children Indonesia, November 21, 2013
Pleasant Stay

Convenient, Nice Design Room and Entertaining
7.7
It was a pleasant stay to stay at this hotel. I booked a Bella Suite room with 2 queen size beds and the bedroom and bathroom are so well designed. It is a beautiful room. If you are going with your family, this hotel suit you better bcos this hotel got Casino and Shopping Mall inside. You should try Ice World too!
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