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2015
Excellent 8.5
Based on 17075 reviews

Recent customer comments

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Excellent



based on 17075 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8
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Nadda J. from Thailand
Solo travelers
Stayed 2 nights in April 2014
Wonderful and interested
Shopping center , Casino , Exclusive room
Feel good and have wonderful experience
Reviewed April 19, 2014

Ong L. from Singapore
Groups
Stayed one night in April 2014
long walk from chk in to room, or to transport are
nice room, casino, shops n restaurants
Overall nice stay. Big room. Free shuttle to/fro airport/ferry terminal. Got everything umbrage hotel including cafes, restaurant, casinos, shopping and souvenirs shops.
Reviewed April 19, 2014

XIUWEI X. from China
Solo travelers
Stayed 2 nights in April 2014
Good but can be better
Easy access to shops and entertainment, big room, free shuttle was helpful
Staff in the casino and shops were not very welcoming or friendly. Surprisingly you will have to pay for the wifi, MOP160/24hrs,and it is only accessible in the hotel area(excluding shopping area and casino), which is very inconvenient.
Reviewed April 17, 2014

bing J. from United States
Couples
Stayed 2 nights in April 2014
Nice and beautiful
Accumodation
Nice
Reviewed April 17, 2014

M P. from India
Business travelers
Stayed one night in April 2014
Just Great
Location, Food & Interantional standard
Very much comfortable.
Reviewed April 17, 2014

yen-chin H. from Taiwan
Families with young children
Stayed 2 nights in April 2014
Excellent location, so-so breakfast
Cleanses, service, transportation
Reviewed April 17, 2014

Tan X. from Malaysia
Couples
Stayed one night in April 2014
luxury hotel
luxury, nice environment,.comfortable
Comfortable
Reviewed April 17, 2014

Tan X. from Malaysia
Couples
Stayed one night in April 2014
luxury hotel
luxury, close to shopping, conveniences as having shuttle bus services
Comfortablw
Reviewed April 17, 2014

Sue M. from Australia
Business travelers
Stayed 2 nights in April 2014
Amazing. Huge facilities for all ages
Room size, comfort, activities
Fantastic. Rooms bigger than I've ever seen before . Amenities were perfect in every way. Staff is extremely helpful. Grounds are picturesque Would highly recommend to any age
Reviewed April 16, 2014

Natthida K. from Thailand
Groups
Stayed one night in April 2014
Bad service
Big room, unique design
It took us 2 hours to check-in. The staff asked for our cell phone number to inform us our room numbers but no one called. We had to call them and waited for 2 hours to get all the rooms that we booked. Once we got our rooms, a maintenance guy forced his way into my boyfriend's room when my boyfriend was in the bathroom. The maintenance guy said that the room has some defects and my boyfriend had to move all his stuffs to another room. To make things worse, my boyfriend was moved to the room which is next to an electrical room and the buzzing sound from the electrical room kept him awake almost all night. The smoke was everywhere on the ground floor because of a gigantic casino in the middle of the hotel. Also, the breakfast was low-standard and very expensive. My family and I will never stay here again.
Reviewed April 16, 2014