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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.5

based on 16653 reviews

9166 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16653)
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Lee T. Families with older children Malaysia, December 12, 2013
nice good location

inside shopping centre, big room and comfortable bed
10
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Joanne H. Families with young children Singapore, December 11, 2013
Impressed with the artistic deco. Super size room!

Self-sufficient Hotel.
8
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Fatt L. Couples Malaysia, December 11, 2013
Value for money

Comfort, friendly and good location
9.7
We enjoy the foods, shopping, and casino games. The environment is quite. It is a good location for international conference.
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Desmond L. Families with older children Singapore, December 10, 2013
Entertaining

Nice Big Rooms. Easy access to Casino. Transportation (shuttle service)
8.7
Overall transportation system was very good. They had shuttle services to all major attractions e.g Macau Tower. Casino is very big and may often get lost. They did a good job with the Christmas decorations outside the hotel. Food was not bad and they had a good range of restaurants as well.
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Wiryo H. Groups Indonesia, December 10, 2013
Venetian Macao is getting old

Luxury, Large Rooms and Friendly Staff
6.7
It was my second visit in December 2013. My first one was 3 years ago. This hotel needs some renovation, specifically the carpets and sofas in the rooms. They look old and worn out. But the staffs were still as friendly as always. And compare to other 5 stars hotels, Venetian's price may be the most affordable. And one more cons: no free wifi.
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Tung M. Families with young children Malaysia, December 10, 2013
Extremely comfortable room

Very clean and comfortable ,nice for shopping
10
Standard Bella room excellent size and furnishings. Very clean and comfortable. Stayed in several hotels on this trip with friends these rooms were the best of the whole trip. The buffet breakfast was below average, the food was cold and quality of western ingredients passable only just. The biggest negative was the smoking of other patrons it could be smelt throughout the whole complex, the non smoking sections on the casino was pointless as there was no protection or additional extraction fans to filter the smoke away and there were no non smoking bars that we could find. The hotel and casino staff were unable to give directions to specific locations. Excellent price for the rooms.
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Janejira S. Groups Thailand, December 9, 2013
Excellent Hotel

Good design atmoshere,clean and large room,Casino Hotel
9.3
Excellent,Large room,Room Cleanliness,Easy access to the Airport
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Yee M. Families with young children Malaysia, December 9, 2013
great

shopping area, nice deco , great room
8
absolutely great
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Sungpark P. Groups South Korea, December 8, 2013
very good

crean casino big
9
goodbye
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Chee H. Groups Malaysia, December 8, 2013
Overall pleasant experience for me and my friends.

1. Spacious; 2. Clean; 3. One stop shopping, entertainment and leisure.
7.3
The only problem I faced with this hotel is that I booked 2 suites and requested for a connecting room 2 months before my trip but did not get it when I checked in. I was told they will reserve that for me during booking but was then told it is not guarantee when I was checking in. Very disappointed and felt cheated.
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