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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3000

Recent customer reviews

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Fantastic

8.5

based on
12826 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (12826)
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Jomelyn J. Couples Philippines, November 12, 2012
Nice rooms

Big space nice bed
6
The hotel was big swimming pool was nice. Close to city center.
Shopping Tip: Its close to windows of the world and close to shekou ferry station.
Karolina D. Families with older children Indonesia, November 11, 2012
Very lovely hotel

the hotel has its own huge shopping mall
9
The hotel room was huge. A bit pricey but it was all worth it. It will not be worth if you wont be using the room much. The hotel also features a huge shopping mall with a wide range of goods from cheap to big brands.
Shopping Tip: you need not go anywhere else, everything is within the hotel itself
William H. Solo travelers New Zealand, November 11, 2012
Great hotel with everything

Loveed the fact it was so close to the airport
9.3
the venetian has everything you need and you can get there quickly from the airport. the bus service was even faster than the taxis. the room was huge and impressive. booked it from agoda and was impressed in the value for money. the buffet was also great and you dont have to leave the hotel area as it has everything there. well recomended and guarateed to enjoy the comfort of the room
Tammie C. Couples Singapore, November 11, 2012
Prestigious hotel

Hotel Room is good
9.7
You can find almost anything and everything in the hotel. Many shops located within the hotel and is link up with casino. Very big room and great customer services.
John D. Solo travelers United States of America, November 11, 2012
Like being in Italy but in Macao

great nightlife
10
The hotel was great big rooms and clean but the wi-fi in the room is the worst ever . if you are there to play its great if it is for work not good because there is no internet connection
Nightlife Tip: was good
Kiat C. Couples Singapore, November 11, 2012
Iconic Hotel with fantastic room

spacious room, convenient shopping and f&b outlets
9.3
Check in was efficient and reception was kind to suggest express checkout to avoid long queue. Big spacious room with a generous living area.
Restaurant Tip: Famous Lord Stow portugese egg tart is a must try
Ryan G. Couples United States of America, November 11, 2012
So Big, So Unnecessary.

Great Room, very big, Warm Pool
8.7
the venican in macau is very big. long hallways that go almost to a pinpoint in the distance. it takes literally 15 minutes to walk to the pool - that's how far away it is. the room is very big and has two levels. but ultimately it's totally unnecessary. we never went over into the "office" side of the room. our goal in macau is not to spend all day in a room! if you were staying in macau for a week, i could see how having the extra space would be nice. but at over usd/night that would be an expensive stay. i hope you win a lot at the casinos. very clean. very nice. very expensive. consider if you really want to spend the money for it. for us, we would have been just as happy in a cheaper and less fancy place.
Restaurant Tip: I always go to a little place called Dom Gallo's near the MGM grand, and near "MP3". It's very small and quaint and has good food at good prices. Macanise food is always good.
Joanna C. Couples United Kingdom, November 11, 2012
Busy hotel, friendly staff but decor dated

Location - you never need to leave the hotel
8
The Venetian is huge. There for only one night and never really found our way around. The casino of course is the main draw, and the rooms are typically large and well furnished, although looking a little dated now. Staff were friendly if officious, and there are loads of choices when it comes to food and wine. There is one heated pool, so even in the winter you can get outside and take some exercise. There's also an 18 hole putting golf course which is good fun once you find your way around. Better value for money than closer hotels if you don't mind the early 2000's gold decor.
Vangie C. Families with older children United States of America, November 11, 2012
Beautiful hotel that is overly priced.

Hotel staffs that are the international hires are the more friendly ones, the local ones use NO ENGLISH as an excuse to assist you.
8
For an impressive and beautiful hotel as the Venetian, I hope that they take the time to train their staffs on customer service with a smile. It seems like the international hires were the friendly and accommodating ones there. The local hires were just the opposite as if they don't wish to be there.
Restaurant Tip: The Portofino and Cafe DeCo with variety of delicious food and with staffs that are very accommodating and friendly. I don't recommend that the Dim Sum restaurant right across Cafe DeCo. Floor staff were unfriendly and failed with customer service, if we weren't so tired and hungry, we wouldn't have bother staying.
Mohamed S. Couples Singapore, November 11, 2012
For the price you paid, this hotel delivers

fantastic rooms, great concierge staff, very apologetic front desk
8.7
rooms - 9/10. the only flaw is the toilet has not much ventilation for the urinal. but great space for the bedroom and living room area. hotel - 8.5/10. need to show more shortcuts to get into the rooms without going through the casino. be careful of the random spits on the casino floor experience - 8.5/10. concierge and front desk staff are very good. breakfast room service is always prompt. room was not topped up with complimentary drinks on the 2nd day but was given later in the evening instead. hotel keeps promoting 3 monkeys which has closed down for a few years already.
Restaurant Tip: there is no more 3 monkeys in the hotel. so, the only halal place is Indian Garden which is around 5 mins by taxi.

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Customer Reviews - The Venetian Macao Resort Hotel, Macau

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