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Excellent 8.5
Based on 17078 reviews

Recent customer comments

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based on 17078 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

November 11, 2013
its good Hotel
Check in time takes very long so check in should be faster.

Amanda L.
November 11, 2013
simply splendid!
nice decor and design, great for shopping, great entertainment facilities
Love the decor of the room, and also the huge space! Bathroom facilities are adequate and very nicely designed! Overall, it was a great stay except for the fact that no free wifi service was available.

Rudy R.
November 11, 2013
It was very amazing
Location, Luxury hotel, Casino
It was very amazing stay at luxury hotel, makes me like King

Woo P.
November 11, 2013
It was great!
Room was really huge, fantastic shopping at the hotel itself & lots of free shuttle services to many areas.
The room was clean, huge & well decorated. Shopping was simply at the doorsteps. The casino was also convenient. A lot of free bus shuttle services to many places of interests. We didn't need to spend a single cent on transport. The food court have a lot of food choices too. It was a wonderful stay & would come back again for at least 2 nights - too many things to do.......

seiichiro S.
November 11, 2013
Chaotic Disorder Bad Service
Too old furniture, dirty smelling chair, Bad Staff service annoyed by Chinese tourism
This hotel was destroyed by tremendous amount of Chinese visitors. Hotel staff (especially main lobby) were tired and no smile like supermarket casher. It is only after I gave them tips that they remember what customers are to be treated. Luxuary looking buildings and hardwares are nothing if there are only 1 star service. When we arrived at main lobby around noon, there were no place for check-in, we can only see the "Checki out" plate in the reception and hotel staff were shouting to Chinese customers "3 PM --!! 3 PM ---!!" . Yes we arrived a bit earliy. But there are no reception to us. We were shut out of the hotel and we put our baggage to bell boys till afternoon.... such un welcome reception totally destroyed our vacation. No cafe, no hotel lobby lounge, only starbucks and noodle shop.

james T.
November 10, 2013
The best hotel I stay so far
Near To shoppnig Centre, Clean Room and Nice Food
Staying in VEnetian Macao Resort Hotel is one of the best hotel I stay so far. The room and toilet is clean, the restaurants food is nice, and it is near to few shopping centre. I will certainly go again.

elizabeth J.
November 10, 2013
Superb Venetian Hotel
Very nice Hotel , great for shopping its all in one very relaxing we enjoy our stay in VH.
All i can Superb until next visit il recommend to my friends and relatives. You miss everything when your in macao if you dont visit Venetian Hotel.

Berzenn U.
November 10, 2013
one of the best hotels i have ever been
very spacious room, clean room and comfortable beds.
One of the best hotels i have ever been. The only downside is that you have to pay for a wifi connection and some staff revealed that wifi there was too slow hence, did not care to avail.

Suharman K.
November 10, 2013
Great and big hotel with great service & facility
Value of money, large room and free shuttle

Susan L.
November 10, 2013
Good hotel
Good location,clean, and friendly staff.
Awesome and stratify with service that provided by the hotel.