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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3000

Recent customer reviews

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Fantastic

8.5

based on
12682 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (12682)
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Hyun W. Families with young children South Korea, September 9, 2012
Much fun and fantstic But

Good position and many facilitates
7.3
Venetial Resort and hotel There are many fantastic things in this hotel. So many restaurants and shops and so on. Also employee has also good manners. But the breakfast are terribel. Threr are two breakfast restaurans in this hotel One is asian based the othere one is western based. but all the restaurants has poor menus and the foods are not delicious. It is the only weak point in this hotel.
Vun C. Couples Malaysia, September 9, 2012
Lovely hotel and service with a smile

convenience
7.7
Love the size of the room ,so big n comfortable furniture,luxurious bathroom,big television,nice overview at night,convenient to all others casino,many restaurant near by but the swimming pool is too small n old need to renovate.
Sightseeing/Attractions Tip: nice overview
Sarit T. Families with older children Thailand, September 9, 2012
Great place for holiday

Luxurious room
9
Suitable for all family members. It has everything from casino, shopping mall, fancy restaurant, food court, Exhibition hall.
Matthew B. Groups United Kingdom, September 9, 2012
Pricey but very nice

Great room, fantastic shopping complex and some good nightlife
9
as befitting the world's largest casino, the venetian is pretty much a whole resort centre, as opposed to just a hotel. i was part of large group staying here to celebrate a birthday and so we took advantage of all the facilities as you might expect. check-in was efficient, room was of a very high standard (as well it should be for sgd per night) and staff were courteous. the casino itself is of a massive scale and does everything you'd expect of a casino. the bellini lounge had a great band playing (although the dj was lame) and our meal at the morton's steakhouse was fantastic. we also managed to squeeze in a round of golf on the outdoor putting green, housed on the 7th floor there. shops were varied and plentiful, enough to provide a long distraction for anyone in the group averse to having a flutter on the tables.
Benjamin L. Couples United States of America, September 8, 2012
very busy hotel, big rooms. its the venetian!

Never need to leave the hotel
7.3
wow, not much new that can be said about the venetian. wife loves the hotel so i go there. lots of great food and shopping and all the casino you can handle. even though the hotel is so huge staff are pretty good and keeping things moving and everything runs very smoothly. food court is good. rooms are big. everything is pretty much as expected. because they have so much all under one roof when we go for the weekend really no reason to leave the property. we went across the street the the hard rock breifly and it was so terrible we couldnt even believe it! went right back to he venetian.
Restaurant Tip: Food court is very good and has something for everyone. Morton's steak restaurant was very expensive and not so great, very disapointing.
Tatan T. Families with young children Indonesia, September 8, 2012
Nice and large rooms. Overall a great stay

catering all the guest needs from shopping, entertainment and large casino
9
Yoke K. Families with young children Malaysia, September 7, 2012
Nice deco hotel

Room size is big enough for family of 4 with classy deco
7.7
Overall experience is great except the flexibility of the frontline staff when attending the customer query. It happened when my husband went downstair for awhile and he forgot our room number. It took them almost 1 hour to solve it when my husband asked to see the manager. Since they can't solve the customer query, they should have refer to their Manager immediately. Not waiting until the customer asking for their Manager. And also they didn't take the initiative to inform the customer about the free voucher like free photo taking, free welcome drink etc...
Belinda H. Couples Australia, September 7, 2012
Very inflexible - booking had to be forfeited

None. Didn't even get to see it
2.7
Shortly after booking the hotel realized the house of dancing water was not available same evening. Tried to amend the booking by 2 nights and was told 'no. It is a strict no cancellation, no amendment policy' I offered to pay a fee to amend but to no avail. I was forced to forfeit the room at full cost.
Hotel Feature Tip: Be absolutely sure before making booking as ZERO flexibility to amend
Ong S. Couples Singapore, September 7, 2012
Best hotel for family around the world

Very good casino, F&B, transportation and service
9.3
Very enjoy becasue of good casino, F&B and transportation, a lot of investment and changes of environment will be more coming 1 to 2 years, hope to back again by end of this year
Hotel Feature Tip: A 5 star hotel need a casino and good F&B and free transportation to connect any area within the city.
Yen S. Couples Australia, September 7, 2012
Great Value Promotional Sale

Location having shopping, casino, entertainment & restaurants all in one
9.3
great rooms, you get what you pay for. a must see place in macau even if you dont stay in this hotel. you can stay in their sister hotel under the "sands" logo and gives free shuttle buses between them
Sightseeing/Attractions Tip: You can catch the their free shuttle to the ferry terminal and then catch the other hotel shuttle to go to and from other hotel destinations in Macau

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Customer Reviews - The Venetian Macao Resort Hotel, Macau

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