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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3000
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
14722 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (14722)
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Wai M. Families with older children Malaysia, December 28, 2012
Too big. You are on your own with no help

big, and big and big
6
Not suitable for family. The hotel is too big and hotel has no staff to guide you. They just point the way you should walk and god bless you if you got lost.
Restaurant Tip: The Japanese Restaurant, EDO was disappointing. The unagi we orders were not properly cook. The first time I have encountered a Japanese Restaurant which could not provide proper cooking and yet the staff still argue with you that the food was nothing wrong.
Shyong W. Couples Singapore, December 28, 2012
Superb rooms

Posh decorations plus comfortable setting. Excellent room layout and service
7.3
The stay was enjoyable. The service crew were polite and helpful. The rooms were superb and grand. Plenty of shops at our convenience. Location of the hotel was abit poor though..
Eric L. Families with older children Philippines, December 28, 2012
Elegant hotel with exceptional service

one-stop-shop for shopping, leisure, and dining.
10
The best hotel we ever stayed in. Very courteous and accommodating hotel staff especially the housekeeping assigned in our room.
Ching Y. Families with older children Philippines, December 28, 2012
Lovely Hotel Rooms

big rooms and big bed
7
the stay was good. the hotel itself so confusing but after a while we could navigate with ease. food court located 3rd floor is a plus for a quick chow. no free wifi had to pay a leg and a arm to have wifi very bad for internet age. most hotel provide free wifi or at least in lobby area.
Li Q. Families with older children Singapore, December 27, 2012
spacious toilet

large toilet
9
famous hotel in macau. room a bit dark and old but clean. recommend young couples to try newer 5 star hotel with cheaper rates around the region
Teo W. Families with older children Indonesia, December 27, 2012
Huge hotel

The free shuttle bus
8
The hotel was huge. Shopping and casino is within the area. The hotel's shuttle bus was efficient however some of the drivers was not very friendly when we are asking some of the locations.
Donny L. Couples Indonesia, December 27, 2012
Great hotel but no free wifi service. Schade!!

Design of the hotel is superb
7
Everything was fine for this hotel except no free wifi service is available for the customer. Other big hotels provide free wifi!
Travel tip: Speaking of free wifi service go find the other big hotel... Such as grand hyatt!!! Same price but more services
Michael C. Groups Australia, December 27, 2012
Grand hotel

Service and rooms
9.7
I stayed here for one day with a couple of friends on a 1 day/night trip to Macau from Hong Kong. This place is massive with a giant casino in the middle and lots of shopping. I was impressed by the imitation Venice canals and buildings and architeture, all indoors. It was also during winter when I stayed so occassionally it sprayed "snow" at its front entrance which made it even more amazing. The hotel is located on the Cotai strip with other large casinos away from the main ferry terminal and the rest of Macau so taking the free shuttle to and from areas is a must.
Anu S. Families with young children India, December 27, 2012
Wonderful hotel and very freindly Staff

Everything about this hotel, Location, Rooms are very spacious, comfortable and clean
10
We stayed in Royal Suite for 2 nights, loved the hotel with everything avaailable within the hotel. Casino, shopping, food court, children play area etc.
Sukiman S. Couples Indonesia, December 27, 2012
Lovely hotel

Hotel room
8
Hotel room at Venetian is very big. I Overall satisfied about the service

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Customer Reviews - The Venetian Macao Resort Hotel, Macau

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