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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.4

based on
16346 reviews

9002 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16346)
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Adri P. Groups Indonesia, January 6, 2016
Great hotel for family vacation

The room, venetian shoppes, and connecting malls
8.7
It was a wonderful stay, with good shopping and dining experience
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Siew Y. Families with older children China, January 5, 2016
Room are big and comfortable

Staff Friendly smile and clean
9.3
Staff are friendly and smile, room are big and comfortable
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Lai G. Business travelers Malaysia, January 5, 2016
Nice hotel

friendly and helpful staff, clean, well decorated
8.3
Overall very happy and satisfy with during my stay, unfortunately 2 out of 3 rooms which i booked come with old CRT TV, furnitures are dated. Very happy with the friendly and helpful concierge staff.
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Hakam A. Couples Jordan, January 5, 2016
Amizang hotel

Room and casino and loby
10
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Adam B. Couples United Kingdom, January 4, 2016
A great experience

Staff are amazing and helpful, so much to do in one place. Beautiful rooms
8.7
This was such a great experience that my girlfriend and I decided to stay an extra night and lost money on a cancellation in HK but was still worth it. The help from staff to set up some special birthday surprises was fantastic and they were always so helpful and polite.
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Stefan P. Families with young children Indonesia, January 4, 2016
Fantastic

Nice casino, good location, clean room
9
I had a pleasant stay
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Novita B. Families with young children Indonesia, January 3, 2016
such a hassle to stay with kids

Plenty of food option at the foodcourt on level 3 (pho hoa is my fave), most of the shopping can be done indoor as the hotel is connected to four seasons shops and sands cotai central, spacious rooms.
7.3
I hate the way they design the hotel which make you go all the way to level 3 just to get to your room because you cannot cut through casino with kids in tow. And maybe they shoud do a more thorough bathroom cleaning as on the second day the toilet began to smell.
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Novita B. Families with young children Indonesia, January 3, 2016
Not a kid friendly hotel

Dining, shopping and location are awesome
7.7
Be careful if you are staying with kids because they have stairs on the suites, the in-room lighting is quite dark so there is a high possibility that your kid will trip and fall if left unattended. The hotel is quite poorly design for family with kids which unlike the venetian in Las Vegas, this one wont allow you to walk through the casino to get to your suites if you have any underage person ( below 21) with you. So if you are travelling with kids get ready to make a big turn walking all the way to the third floor just to get to your suites. The plus points are the very spacious Bella Suites which have a private family/ dining room and the bathroom has a big bath tub.
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Herminio C. Families with older children Philippines, January 2, 2016
Nice location, Shopping is very convenience.

Clean , Location , Shopping.
10
We enjoyed every minutes of our stay . We have a good sleep and you can have a pleasure of your choice 24 hours a day!
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Asher T. Families with older children Indonesia, January 2, 2016
Honestly I expected better

Casino, Design, Bed comfort. Special thanks to Troy at the Concierge for his excellent and very polite treatment of his guest !!!
6.7
All in all our visit was too short to let it all sink in. Yet it was a rewarding and special experience. As a hotel I have seen better and far better for less and far less. The building is 8 years old yet the woodwork really needs some mending. Ambiance and building design and theme has no match. Wonderful indeed. A bit isolated if you like to take a stroll in the heart of the city. But again a beautiful experience.
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