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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.4

based on
16346 reviews

9002 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16346)
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Tony M. Couples Australia, August 28, 2015
More entertainment required -

Great rooms, cleanliness, excellent dumplings
9
Ok, but more entertainment required in Macau. Would have been great to see Bon Jovi.
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Nicola F. Families with older children United Kingdom, August 27, 2015
more like a shopping centre than a hotel

staff were friendly and attentive
6
We previously stayed at the Venetian in Vegas and I didn't really like that, but the rest of the family enjoyed it so I booked it when we were visiting Macau. This one is worse. It's really one big confusing shopping centre with thousands of people in it and not relaxing at all. Children aren't allowed to walk through the casino so you have to contend with the shopping centre every time you go out and made us feel trapped in an artificial world. Likewise it takes ages to get to the pool. We had a Bella suite which are relatively luxurious and spacious, but the first one we were given had a horrible odour ( ? stale smoke although apparently the room was non smoking). We asked for a change and the second room still smelt a bit but was bearable. No real shops nearby apart from the overpriced mall ( £5 for a bottle of water and £15 for a punnet of strawberries!). You do have the option of the crowded but cheaper food hall or the buffet on the ground floor which actually wasn't too bad. Staff also were friendly and helpful especially considering the scale of the place. Location: in the new Cotai strip, which in a few years may be a mini Vegas but isn't nearly there yet, and we wished we'd stayed in the main part of Macau which is much nicer. I appreciate that most people seem to love it, and it's certainly different and an experience, but just not one for me!
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Yu-Jen H. Solo travelers Taiwan, August 27, 2015
ok

service confortable location
7.7
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Yu-Jen H. Groups Taiwan, August 27, 2015
Best location

Service comfortable convenience
9.3
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Marlon F. Business travelers Philippines, August 27, 2015
My Venetian Experience

Location, Ambiance, Value for Money
10
It was wonderful, I'd love to go back in Venetian in the future.
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Mak L. Couples Hong Kong, August 27, 2015
Big Room

Room, Food
3.7
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O S. Solo travelers South Korea, August 27, 2015
The hotel is really pretty and everyone is kind

Everyone is really kind and well mannered. I got a cake for my birthday, even a birthday card!
9.7
Reaaaaaally good. Clean, big, comfy.
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Erika T. Families with older children Philippines, August 26, 2015
wonderful hotel

interiors food service
8.3
stay was a breeze.. staffs were very helpful. hotel has a lot of stores to choose from very nice!
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Christian S. Couples Philippines, August 26, 2015
large comfortable room

comfort, location, transport services
10
excellent
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Wi L. Families with young children Indonesia, August 26, 2015
unforgetable stay in luxury suite room

clean,comfortable and convenient
10
kids love it so much except the swimming pool was not to exciting should created more fun activities for younger traveller while the parents enjoying themselves in the casino
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