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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Cotai, Macau

Recent customer reviews

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Excellent

8.5

based on 16644 reviews

9162 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (16644)
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Leung L. Couples China, September 28, 2015
A very good hotel.

reasonable price, clean & tidy, good customer service
9
A very good hotel. It deserved 5 stars.
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Stella J. Families with older children Indonesia, September 28, 2015
Good location

Room, location and facilities
7.3
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Ada C. Families with young children Hong Kong, September 27, 2015
Good experience

guest room and washroom very spacious, luxury decoration which my kids consider they are prince and princess, fun indoor playground
8.7
Cafe Deco breakfast buffet no good, sitting arrangement service very unclear, food quality not very nice, sitting area very packed, reasonable selection food choices. would go again only if it is cheaper.
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Paulina B. Groups Indonesia, September 27, 2015
great hotel ever

beautiful room, great entertainment, nice staff
9
It was beyond my expectation
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Juliette S. Groups Australia, September 27, 2015
Too big!

The room and location. Only two things I can think of.
7.7
Pleasant enough but this place is huge! It's a kilometre walk just to get to the pools and my friends and I kept getting lost. Wouldn't choose it again - it's too big and too crowded.
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Lee S. Families with older children Malaysia, September 27, 2015
5 star hotel

Very convenient with airport transfer. With a unique design shopping mall. With free shuttle bus to many location
9.7
Have a comfort stay in a nice and unique designed 5 star hotel
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Edward S. Groups United States of America, September 27, 2015
Fantastic.

location, service, quality
9.7
2nd time I've stayed here. Wonderful ex
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Ng H. Couples Hong Kong, September 27, 2015
Great Customer Service

Customer Service, Cleaniness, Location
8
We were told at check in that non-smoking floors were fully booked, the nice lady at the desk said she could check us in the smoking floor and can change us back to a non-smoking floor once it is available so we don't need to wait two hours for a room to be available. As compensation, she was sending us a "surprise" and told us to be in our room at 7pm. When 7pm came, the surprise was this delicious strawberry mousse cake! Yummmm~~~ She also called us 10 min into our room to make sure we were comfortable in the room (i.e. if we detect any smoke smell, she could change rooms for us). She was sooo nice.. her name was Susan (from memory) So GREAT CUSTOMER SERVICE!!!
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Ravi K. Couples India, September 26, 2015
Only Goal is Profit Maximization

The Staff Attitude Overshadows the Good Things
6.3
I will send a separate email about the issue.
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Kwok K. Families with young children Hong Kong, September 26, 2015
It's ok

convenient location, big shopping mall, and good staff.
8
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The Venetian Macao Resort Hotel Macau - Venetian exteriorThe Venetian Macao Resort Hotel Macau - Royale SuiteThe Venetian Macao Resort Hotel Macau - ExteriorThe Venetian Macao Resort Hotel Macau - Great HallThe Venetian Macao Resort Hotel Macau - Cotai Arena - InteriorThe Venetian Macao Resort Hotel Macau - Cotai View Bella SuiteThe Venetian Macao Resort Hotel Macau - CantonThe Venetian Macao Resort Hotel Macau - Bella Suite living roomThe Venetian Macao Resort Hotel Macau - Royale Suite living roomThe Venetian Macao Resort Hotel Macau - Bella SuiteThe Venetian Macao Resort Hotel Macau - Royale SuiteThe Venetian Macao Resort Hotel Macau - Suite BathroomsThe Venetian Macao Resort Hotel Macau - Royale SuiteThe Venetian Macao Resort Hotel Macau - LobbyThe Venetian Macao Resort Hotel Macau - InteriorThe Venetian Macao Resort Hotel Macau - ExteriorThe Venetian Macao Resort Hotel Macau - ExteriorThe Venetian Macao Resort Hotel Macau - InteriorThe Venetian Macao Resort Hotel Macau - InteriorThe Venetian Macao Resort Hotel Macau - ExteriorThe Venetian Macao Resort Hotel Macau - InteriorThe Venetian Macao Resort Hotel Macau - Swimming PoolThe Venetian Macao Resort Hotel Macau - Beauty and the Beast PackageThe Venetian Macao Resort Hotel Macau - BuffetThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - Pub/LoungeThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - BuffetThe Venetian Macao Resort Hotel Macau - Fitness RoomThe Venetian Macao Resort Hotel Macau - SpaThe Venetian Macao Resort Hotel Macau - Condola RideThe Venetian Macao Resort Hotel Macau - ArenaThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - Condola RideThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - SpaThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - Fitness RoomThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - Swimming PoolThe Venetian Macao Resort Hotel Macau - Fitness RoomThe Venetian Macao Resort Hotel Macau - Fitness RoomThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - Golf CourseThe Venetian Macao Resort Hotel Macau - Golf CourseThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - Golf CourseThe Venetian Macao Resort Hotel Macau - Swimming PoolThe Venetian Macao Resort Hotel Macau - Swimming PoolThe Venetian Macao Resort Hotel Macau - Swimming PoolThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - Golf CourseThe Venetian Macao Resort Hotel Macau - Fitness RoomThe Venetian Macao Resort Hotel Macau - SpaThe Venetian Macao Resort Hotel Macau - SpaThe Venetian Macao Resort Hotel Macau - Recreational FacilitiesThe Venetian Macao Resort Hotel Macau - RestaurantThe Venetian Macao Resort Hotel Macau - Swimming PoolThe Venetian Macao Resort Hotel Macau - BathroomThe Venetian Macao Resort Hotel Macau - Bella SuiteThe Venetian Macao Resort Hotel Macau - Bella SuiteThe Venetian Macao Resort Hotel Macau - Royale SuiteThe Venetian Macao Resort Hotel Macau - Living RoomThe Venetian Macao Resort Hotel Macau - Royale SuiteThe Venetian Macao Resort Hotel Macau - Morton’s The Steakhouse


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