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Recent customer comments

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All reviews (16755)

Business travelers (959)

Couples (5775)

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Families with young children (3103)

Families with older children (2537)

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Excellent
8.5
based on 16755 reviews
Hotel Condition/Cleanliness
8.9
Facilities
8.9
Location
8.5
Room Comfort/Standard
8.7
Staff Performance
8.7
Value for Money
8.1
Food/Dining
7.8

4.7 mohammed B.
Saudi Arabia
August 22, 2015
The hotel wasn't what I've expected to be
The food court , the shops
I didn't like the staff at all they were rood and unwelcoming at all The housecleaning attitude was so unpleasant The breakfast was super bad and not international at all The choices were too little and the area wasn't good nether the tables This is the first and last for me in this hotel Thank you

9.3 michelle Y.
Indonesia
August 19, 2015
clean & comfortable room
clean, comfortable, big
good location

5.7 Suhail M.
India
August 21, 2015
Smoke filled and smelly rooms.
Location only.
Mediocre

6 Wai S.
Hong Kong
October 07, 2015
Too Many People
Room Size is big enough for 4 people, Bathroom also very big, good for shopping

6 Wai S.
Hong Kong
October 07, 2015
Too Many People
Large Room, Large Bathroom, Good for shooping

7 Er F.
Malaysia
August 19, 2015
the room was big n comfy
the room was so huge n comfortable, hotel connecting to shopping mall. there is a connecting road to sheraton,holiday inn n conrad hotel
Basically i like the room of this hotel, i book the bella suite room so we have 2 queen bed and a living room area. We transfer frm sheraton hotel to venetian by their connection walking path. It take around 15-20min walk, but to look for the main lobby is abit confusing. The sign board in the shopping mall is not so usefull. From the lobby to the room we need to take another 10-15 min walk and it was faraway. If u want to bring the children to swimming is worse coz it take 15min to reach d swiming pool. I personally dont like the hotel facility expect for the room and the house keeping are very friendly. If u are the want to enjoy the hotel facility please dont pick ths hotel. Becoz ths hotel is very pack wth alot of ppl. Hotel provided bus services to airport, macau n taipa ferry, border line n etc. Taxi is easy to get at d hotel too..but if u travel wth 4 adult n a baby must becarefull coz some of the taxi driver dont allow u travel in a taxi. As the macau law a taxi only ocupied 4 ppl included baby.

8 Yeun K.
Malaysia
August 14, 2015
Great place to stay
Clean, spacious and comfort.
Good relaxation place.

6.3 kenneth B.
United Kingdom
August 13, 2015
too big venetian
the imitiation of venice . The happy hour ( not the one at Mcsorleys the other bar ) and the comfy bed.
Its far too big and way to crowded. The casino is so large that there is no feeling of atmosphere and its so noisy. The whole place has no sense of intimacy, its just all a process. The breakfast at ,McSorleys was very disappointing. For a supposedly 5 star hotel it was awful, the seats and table were poor, we had to get our own coffee and then to be given thin horrible plastic stirrers??? food was cold, bacon overdone, potatoes too hard and not cooked through. we also stopped for a drink the night before at Mcsorleys and again no atmosphere and the manageress was far to unfriendly even telling off a member of her staff that she poured too much wine into my wifes glass, really? we didn't want to hear that and I am sure that the member of staff was very embarrassed at a public disapproval. We found the total experience hugely disappointing luckily we won at the tables even though the croupiers etc were very unfriendly as well. we got a good rate on the room but if we had the original asking price I would have asked for my money back

9.7 allan L.
Philippines
August 16, 2015
The room is quite good except the TV set up is old
1st the gondola ride its amazing especialy the singing boat driver...the ceiling is so cool, and the hotel personel are very friendly
My wife is so happy to spend our 9th anniversary in The Venetian Macao Resort Hotel. Its was one her wish to see and experience the gondola rides. We really did enjoy our stay ...

6.7 Lee C.
Malaysia
November 03, 2015
Nice Hotel
Spacious, Strategic Location and convenient
Very massy hotel, crowded but still enjoy staying this hotel