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The Venetian Macao Resort Hotel

Estrada da Baia de N. Senhora da Esperanca, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3000

Recent customer reviews

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Fantastic

8.5

based on
12155 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (12155)
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Lily K. Groups Indonesia, June 26, 2014
Overall I'm very satisfied with hotel performance

Hotel room, hotel staff, sightseeing
9.7
I'm very pleased and satisfied. It was a beautiful hotel, a friendly staff, a clean and a nice room. Recomended hotel.
Roshini P. Families with older children India, June 26, 2014
Good experience.

The food court, the ambience and the huge rooms.
7
Free WiFi which most hotels offer was missing. This was a big negative. The hotel entry and exit was a long long walk. The city centre is not nearby.
Kenneth L. Families with young children Singapore, June 26, 2014
Nice Stay

Location, Shopping and Casino
7.3
Had a wonderful stay in Venetian with a big group of family members. Hotel location is good as there is a bigger shopping mall within the hotel.
Mohammed A. Groups Saudi Arabia, June 26, 2014
Fantastic

Pool Shows Shops
7.7
Unbelievable stay with children all family enjoy it
Temmy T. Families with young children Indonesia, June 25, 2014
Good hotel

Shopping town.
7
My family was Very Happy stay at this hotel.
Wen X. Couples Singapore, June 25, 2014
stay at your own risk

slow, inefficient, expensive
4.7
checking in was superbly slow. requested for early check in upon booking. managed to checked in but was not given any room number. and, was told to wait till late evening before i can get the room. no courtesy sms or call to inform of the delay. was told to re-queue in the long line to check the status of my room. finally got the room in the late evening. no compensation offered except for free wifi as goodwill upon request. too many tourists. expensive and overated hotel. with the price paid, i can look for other better hotels in macau.
Wen X. Couples Singapore, June 25, 2014
very slow and inefficient

room not as clean as expected
4
checking in was superbly slow. requested for early check in upon booking. managed to checked in but was not given any room number. and, was told to wait till late evening before i can get the room. no courtesy sms or call to inform of the delay. was told to re-queue in the long line to check the status of my room. finally got the room in the late evening. no compensation offered except for free wifi as goodwill upon request. water pressure in room was very weak and was told they are doing maintenance. too many tourists. expensive and overated hotel. with the price paid, i can look for other better hotels in macau.
Michelle T. Groups Malaysia, June 25, 2014
Nice stay, luxury room

Casinos, shopping mall inside hotel
10
Comfortable, free shuttle bus from airport and port.
Sing C. Couples Hong Kong, June 24, 2014
Not worth the price

Capacious room, good decoration
7.3
Two things annoying during the stay: No hot water for shower and bath for since midnight till next day noon due to water pipe maintainence. No free internet access for agoda customer
Tina W. Groups Germany, June 24, 2014
Great facilities, no service, Chinese mass tourism

Room size, location, casino
6.7
Only focused on groups, individual travelers get neglected

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Customer Reviews - The Venetian Macao Resort Hotel, Macau

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