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The Victoria Hotel

Estrada do Arco No. 118, Macau City, Macau (Show on map)

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The Victoria Hotel Macau - Elevator The Victoria Hotel Macau - Deluxe Twin The Victoria Hotel Macau - Bathroom The Victoria Hotel Macau - Lobby The Victoria Hotel Macau - Bathroom The Victoria Hotel Macau - Deluxe Double The Victoria Hotel Macau - Deluxe Twin The Victoria Hotel Macau - Deluxe Twin The Victoria Hotel Macau - Bathroom The Victoria Hotel Macau - Deluxe Double The Victoria Hotel Macau - Exterior
Area: Macau City Number of Rooms: 132

Recent customer reviews

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Pleasant

6.8

based on
726 reviews

Value for Money
7.1
Location
6.6
Staff Performance
6.9
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.7
Food/Dining
6.0
All reviews (726)
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Chin C. Groups Malaysia, August 31, 2010
Victoria Hotel

Good location, easy to get meal, easy to get transport
6.7
The location is very good like 15 min walk to border gate, easy to get bus, local people are nice. they change all basic facility daily like toothbrush and tower etc. Food near hotel area are nice and cheap if compare with some other area. staff in the hotel is good in calling taxi but they dont know basic information regarding bus like they dont know that we can use macaupass for cheaper price when taking buses.
Restaurant Tip: a lot of restaurant and stall near by.
Carl J. Couples Philippines, August 26, 2010
Worst Macau hotel ever!!!!!

Nice lobby, wifi in the room
2.7
this horrible experience began when we had to take a taxi from the ferry terminal to the hotel, it cost us 45 hongkong dollars. when me and my wife got to the hotel, our room was not ready since they did not have the booking number which showed how irresponsible the management and staff are. they made us wait almost half an hour at the lobby then they eventually gave us this tiny room. we turned the air conditioner to a lower temperature since it was pretty hot outside. we then went sightseeing. upon our return to the hotel, the room was hotter than the corridor and the lobby. i called maintenance to fix the aircon, they then went to the room, told us that it was really broken, they could not do anything about it then they left. so i called front desk to give us another room, they said they were full and again could not do anything about it. i said the least they could do was give us an electric fan since the room was now like a sauna. they did not say any apologies but sent this beat up, old electric fan to the room. the first night went by like torture. the second night i asked them to move us to another room since i saw a whole group of tourists checking out. they did not agree saying they were overbooked. we went thru the second night like the first night. the staff and management of this hotel are terrible. if you want the feeling of throwing your money in the ocean wastefully, stay at this wretched hotel. by the way, another incident was while checking out. i gave a cash deposit of 1,000 hongkong dollars when i checked in. they gave me a receipt which inwas to return to them upon checking out so i could reclaim my deposit. just this task took 20 minutes. they gave me the impression that they were hesitant in giving back my deposit. i speak fluent mandarin so there was no room for misunderstanding. take my advice and pay the extra money for comfort in the casino hotels. trying to save money bin this hotel is a big joke.
Hotel Feature Tip: Do not stay in this hotel, worse hotel in my life ever!!!!!
Cheok L. Groups August 23, 2010
the victoria hotel

Cheap, location is good
6
A good place for relaxing. Rooms are cheap and clean. worth the money.
Yau Y. Solo travelers Hong Kong, August 22, 2010
過宿一宵

地點好
7.3
地點好, 過宿一宵最好, 近市中心, 也近拱北, 附近有很多食市 但酒店內就比較缺乏設備, 所以過宿一宵最好
Yee K. Couples Malaysia, August 19, 2010
My Stay in Macau- Victoria Hotel

Food and beverage stalls near by the hotel
6
The staff there should know more about whats the facility near by the hotel. This will encourage guest to return for next trip and even recommend this hotel to others. For example, when we ask how can we get to ferry terminal by bus, the keep on saying there is no bus near by hotel to terminal, ask us to take taxi. But just right at the corner, we can see a lot of busses will drop by terminal before heading to the destination.
Restaurant Tip: There are many food and convenient shop near by.
Ying Y. Couples Singapore, August 14, 2010
cheap and comfortable

Cheap and comfortable
7.7
overall the hotel is comfortable, the rate is cheap but location wise not near any amenities. unless you into dog racing... but the food nearby is good and cheap. MOP10 for a claypot rice.. but good point is there is a lot of bus opposite the hotel that can bring you to almost all location in macau... (except taipa)
Inder K. Groups India, August 11, 2010
city of casinos

nothing
7.3
good stay
Peter K. Solo travelers Netherlands, August 9, 2010
The Victoria Hotel

Cheap
7.3
Clean, good value for money, beds were a little bit hard though
Amit S. Solo travelers India, August 7, 2010
Review

Nothing
2
The rooms are extremely small and stinky with filthy furniture/drapes/carpets. Staff's attitude is much to be desired of and there are no facilities/restaurent at all. A depressing place, recommend against it.
Lilibeth G. Groups Philippines, August 7, 2010
Looking for food is very hard

clean room and very good staff
9.3
definitely, Victoria hotel has a very clean room and comfortable to stay. they have a very good staff. they are accommodating.The location is easy to find. But my only problem is their restaurant. i had a hard time looking for food to eat. The menu doesn't have an English word. The term is all Chinese. That would be the problem of all foreigners just like me.

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The Victoria Hotel MacauThe Victoria Hotel Macau - Room FacilitiesThe Victoria Hotel Macau - LobbyThe Victoria Hotel Macau - ExteriorThe Victoria Hotel Macau - ExteriorThe Victoria Hotel Macau - BathroomThe Victoria Hotel Macau - EntranceThe Victoria Hotel Macau - Chinese RestaurantThe Victoria Hotel Macau - Chinese RestaurantThe Victoria Hotel Macau - BathroomThe Victoria Hotel Macau - Bathroom amenitiesThe Victoria Hotel Macau - ConciergeThe Victoria Hotel Macau - Deluxe TwinThe Victoria Hotel Macau - Deluxe TwinThe Victoria Hotel Macau - BathroomThe Victoria Hotel Macau - LobbyThe Victoria Hotel Macau - Deluxe TwinThe Victoria Hotel Macau - ElevatorThe Victoria Hotel Macau - Deluxe TwinThe Victoria Hotel Macau - BathroomThe Victoria Hotel Macau - LobbyThe Victoria Hotel Macau - BathroomThe Victoria Hotel Macau - Deluxe DoubleThe Victoria Hotel Macau - Deluxe TwinThe Victoria Hotel Macau - Deluxe TwinThe Victoria Hotel Macau - BathroomThe Victoria Hotel Macau - Deluxe DoubleThe Victoria Hotel Macau - Exterior

Customer Reviews - The Victoria Hotel, Macau

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