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The Victoria Hotel

Estrada do Arco No. 118, Macau City, Macau

Recent customer reviews

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based on
769 reviews

364 reviews in English

Value for Money
Staff Performance
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Room Comfort/Standard
All reviews (769)
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Tat K. Couples Macau, March 5, 2013
i will accept it is for businss

Centrally located,Close to shopping areas,Good language skills
not good experience in the service,the room is nosily
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Eko S. Groups Indonesia, March 3, 2013
I think it was unforgettable moments

clean room, centrally located, friendly staff
i think it was incredible experience and unforgettable moments. the rooms were clean and staff were friendly made ​​us feel very comfortable to enjoy our rest time.
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Png C. Couples Malaysia, February 25, 2013
Near to Macau resident area

Bigger room compare with Hong Kong hostel.
Near to resident area means that you need to take approx 10 minutes bus to the tourist spot area. Look for food at the resident area sometimes might surprise you. Receptionist not that friendly No Wi-fi at rooms means that you need go to lobby to online.
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Cheng L. Solo travelers Australia, February 3, 2013
Nice Simple Classic Hotel

Classic look, close to residential areas
I arrived at the hotel late for my check in, which was of my own fault, but I was surprised they could not find my check in forms. It took them more than half a hour to find them. After that, I found out I could not contact my friends in Macau, as there was only Wifi available within the lobby, which was quite a hassle since I didn't have a local phone number. The room was very humid, but luckily had air conditioning. It wasn't that bad apart from the poor organisation and lack of wifi.
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Magtangol H. Solo travelers Philippines, February 2, 2013
grand but neat in an understated way

quiet halls, comfortable rooms, unobtrusive service and a bus ride away from the ferry terminal and a few blocks from the border
Mostly Chinese guests stay in the hotel which explains why staff tend to find it difficult to communicate in English. However, if one does not mind the difficult wifi connection in the lobby and the fact that the location is right smack in the center of a residential area, it is otherwise a good hotel for the low price. The place looks opulent and grand but not gaudy and cheap.The amenities are satisfactory and things work in the room. The view is not much though as one gets to see rundown buildings, old roofs and a middle class neighborhood from the window. There are hole-in-the- wall eateries around the area and even a MacDonalds just a short walk away. One bus ride brings you to the Macau Ferry terminal.
Sightseeing/Attractions Tip: Taipa where the colossal and elegant casinos are located is pretty far from this hotel. Downtown is also quite a distance. A bus to the Macau Ferry terminal is recommended. From there, anyone has a choice of free bus shuttles to any of the major casino hotels. Or hop on another bus to get to downtown.
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Wing T. Groups Hong Kong, January 29, 2013
Still ok, but the reception service not that good

Tidy and clean, vy quiet
service is totally fine, except the reception lady was still playing her phone when i was asking her question
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Candida P. Families with older children Philippines, January 28, 2013
Lovely & clean hotel

Clean room & T & B
We had a wonderful stay in Macau which is the way our second time to stay in this hotel
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Taizo A. Solo travelers Japan, January 27, 2013

location bed bath
I stayed on the 5th floor. Bus toilet is a little narrow room with twin beds. In addition, the noise of the car to the side of the room facing the road. But the room is very clean, satisfactory goes clean and have aligned equipment.I would like to use the next time.
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Chan Y. Solo travelers China, January 25, 2013
Comfortable room with reasonable price

nice bed and toilet, many restaurant nearby
full amenity in room including hair dryer, bath amenity and slipper with a good price. but no wifi in guestroom which is convenience to us
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Annie R. Families with young children Philippines, January 25, 2013
Nice Hotel but not so good location

Nice room
We stayed overnight in this hotel. It has nice room but defective shower. Shower is not functioning. Just make sure that upon check that all are functioning well. For us, we have no time to advise them since we are in a hurry and need to come back to HK immediately. Location is too far from the central part of Macau, it's already near the borderline of China. No wifi in the room just in the lobby.
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