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Recent customer comments

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Excellent



based on 334 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.7
  • Location 7.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.2
  • Food/Dining 8.2

2 Siang T.
Malaysia
October 02, 2013
terrible, horrible, sucks
no tv, no wifi, no-sign-post
this was the worst kuching trip experience i ever had. i had been to kuching for 5 times, but then this is the worst totally because of the village house. i wasted around half day to drive in damai round and round and round. why?? they make much of profit from the high room rate they set, yet they are stingy to put a signpost that can guide the guests to the hotel. we can't find a board with the hotel's name even in front of the hotel's room. and the hotel's environment is sucks, everywhere we can see the poop of lizards, birds and many other insects.it's not recommendable to take this hotel if you were to stay in damai. there is no tv, no wifi, no neccessary facilities in the room.. share outside!!you are advised to take damai beach resort or any other resorts but not the village house.

5.3 Zalina A.
Malaysia
October 02, 2013
Too far and difficult to find area
Swimming pool
We were prepared to b that little bit out in the country and knew to book the cultural village and river cruise in order to keep us vaguely occupied. The pool is gorgeous; nice and cool all day long and the surroundings are well maintained.I found the food disappointing. Everyone speaks of great food - we found it to be average with a limited option. I think punching above its weight in terms of food and accommodation. I think renewed attention needs to be given to the food and also general overall management.

9.7 LEROY L.
Malaysia
September 26, 2013
nice and comfy
quiet, calm, natural
enjoying, quiet, nice service, hope can go again, recommend for everyone

9.3 Jeremmie J.
Malaysia
September 14, 2013
The hotel is clean and very comfortable
The swimming pool is very nice, the surrounding is very quite and relaxing and the room is very comfortable.
We love the hotel very much. The staff are very friendly and the environment is very refreshing. The surrounding is so green and make us feel very relaxing. The room is so clean and comfortable. We definitely will visit and stay here in future.

5.3 Jeffrey C.
Malaysia
September 03, 2013
Secluded Lodge.
The pool and the bar.
Very difficult to find. No signboards and in the middle of nowhere.Initially quite annoyed with the setup. Actually not a hotel but rather looks like a lodging house.Room rate is pricey compared to hotels in the area.But the good side is its peaceful with a Bali-liked ambiance.No children allowed , so good for honeymooners! Sightseeing in Suntubong area is nil. Nothing worth mentioning.

10 Juleen K.
Singapore
September 02, 2013
AMAZINGLY BREATHTAKING
their Staff, food, quiet surroundings
very, very good! great food by local chef! quiet surroundings n very peaceful, room was very homely. library available on the premises for fast wifi , book reading, dvd watching. no wifi/tv in rooms so you must get away from it all n TRULY REST :) WIll definitely book their suite next time i return! very near to mt santubong for trekking! staff will arrange tours/drivers/shuttle svcs for u! tip! go on the kuching wetlands boat cruise!! loved the scenary along river santubong. got to catch an intimate sight of the rare river dolphins!!

8 Keith T.
Malaysia
August 28, 2013
Quiet, posses own privacy, beautiful and peaceful.
Surroundings, quietness and artistic
Great and excellent. Rooms were quite hot during the day but understandable

8.3 Chia L.
Malaysia
August 26, 2013
Nice place to getaway
clean, friendly and nice environment
Its a recommendable place to getaway from the noisy and busy city. Its a nice place to spend some time there, have some relax at there is a good choice. Staff are friendly and accommodating.

9.3 Samantha E.
United Kingdom
August 17, 2013
Great boutique ambience in rajah room
Staff, tranquil location, food
We loved our stay at the village house. We stayed three nights in one of their two Rajah rooms and enjoyed the extra space that it offered. It was well furnished and housekeeping did a great job in cleaning the room each day. There wasn't a safe in the room, but that said, we felt happy to trust the staff. The food here was superb and we would strongly suggest you try the local cuisine from the menu. Staff looked after us throughout our stay and must be commended for all the hard work that she puts in. She is perhaps a little over stretched and appears to have to do nearly all the work, from front of house, to serving food, to dealing with calculating bills, booking tours. Indeed the actual manager appears to do very little. At one point we saw him sit in the pool chatting to the clientele! Perhaps he owners should look into his effectiveness! As the place is very tranquil, do take advantage of visiting the cultural village in damai (60rm per person...do make sure you see the show!) and do the sunset river cruise as it is close by and the hotel does not overcharge for this tour. We would certainly consider a return visit. Not top end luxury but attention to detail by some staff make it so worth it!

8.7 Robert D.
United Kingdom
August 17, 2013
Superb relaxing stay
Very friendly and attentive staff in a very welcoming and relaxing hotel