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Recent customer comments

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Very good



based on 1616 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.2
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Staff Performance 7.1
  • Value for Money 7.4
  • Food/Dining 6.6

7.7 Khurram K.
Pakistan
May 04, 2015
Honeymoon travel
Location, Location and Location
My stay at Viridian was good enough for me. Although I had some problem with communication with the staff as they were not fluent enough in English but overall i was satisfied. Hotel building is old but its maintained reasonably well. The best thing about Viridian is its location as it is located in center of all (just 5 min walking distance to Patong beach and 5 minutes walk to Jungceleyon shopping mall) If i ever go back to Phuket, i will definitely stay at Viridian

5 barry P.
United Kingdom
April 28, 2015
Bad experience
Location
I stayed here for three nights, I booked a superior room with pool view, upon checking in at the hotel I was given a small room on the wing of the hotel with no pool view or balcony with the window facing a wall, after rejecting this room I was shown to a second room with a balcony overlooking a car park! After complaining to the manager, who was shouting and telling me a pool view was a special request and all pool view had been taken, I had to call agoda to get the issue resolved, I was finally upgraded to a deluxe with pool view. It was a very unpleasant experience, and clearly the manager doesn't know his job or how to deal with guests problems. I wouldn't stay here again, but if you do stay make sure you get the room you are booking.

9 Daniel M.
Australia
May 08, 2015
great spot friendly staff
location staff price
Ive stayed here a few times great place to stay thanks again

8.7 Diana H.
Indonesia
April 21, 2015
A nice resort with reasonable price!
Location, swimming pool, tranquil
I love my stay at The Viridian Resort, it was great although only for 2 nights. Room is clean and tidy, nice view directly to the swimming pool area but the shower room way too small. Breakfast was ok, wifi hasn't working well. What I like the most is the location, close to walk to the beach and Bangla road about 5 minutes and also plenty of restaurants around! Definitely will choose this hotel again!

8.3 Hussain A.
Saudi Arabia
June 02, 2015
Well
location
very nice

7.7 Vijayakumar N.
Singapore
April 20, 2015
Good location
Location, value for money and staff
All was great except for too many Mosquitos. Hotel should do frequent fogging and provide Mosquitos coils and repellent

7.7 Paul C.
Australia
April 14, 2015
good location good value
location value
This is a pleasant hotel about 5-10 minutes walk to Bangla the breakfast is ok it does have a "used" appearance and could do with an upgrade they charge 500 baht joining fee

8.3 Dale F.
Australia
April 11, 2015
Great place centrally located to everything
Great location, awesome family friendly staff, Clean pool
Great place centrally located to everything, awesome family friendly staff, Pool and outdoors area was clean and tidy,Breakfast was ok, Rooms could do with a revamp and beds could be softer but overall great value for money :)

9 Jungmin L.
South Korea
April 10, 2015
Great place to stay
nice pool, good breakfast and spacey room
it was a great place to stay. Amazing botanical garden with a swimming pool, nice staff and decent breakfast. Will definitely stay there again.

6.7 CHLOE B.
Australia
April 04, 2015
great location!
location, pool, ice cold air con
This hotel was great value for money. Be sure to keep door closed at night as there are a few mosquitos. Pool area is relaxing with many trees but not much direct sun. Breakfast was standard, hotel buffet. Staff were quite flat... not much emotion was shown on their faces and would almost need to force a smile. We had a few very noisey other hotel guests swimming and screaming in the pool area a few nights when it was closed. Didn't mind they were swimming but they were just so loud! Close to Bangla rd, Shopping Centres, resturants, money exchange, transport and street shopping.