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People love this hotel for:
    Nearest transport:
  • Covent Garden Tube Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • London City Airport (11.9 Km)
  • London Heathrow Airport (23.5 Km)
    Customer comments:
  • "Excellent breakfast", "Great location", "Internet"
    Top nearby attractions:
  • Covent Garden (0.2 Km / 3 min walk)
  • West End London (0.6 Km / 8 min walk)
  • Trafalgar Square (0.8 Km / 10 min walk)
  • National Gallery (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

The Waldorf Hilton London

71-91 Aldwych, West End Soho, London, United Kingdom WC2B 4DD (Show on map)

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"The location was good however the service, food and..."

Tania, Australia September 07, 2015

Features of The Waldorf Hilton London

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • babysitting
  • bar
  • business center
  • car hire
  • concierge
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon

Sports and Recreation

  • fitness center
  • indoor pool
  • spa


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • Chinese (Cantonese)
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

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Hotel Description
This economy class hotel, situated in the West End, is located five minutes from Covent Gardens....see more This economy class hotel, situated in the West End, is located five minutes from Covent Gardens. Additionally, Heathrow Airport is just two kilometers away. Guests will enjoy unfettered access to a myriad of tourist attractions including Buckingham Palace, Westminster Cathedral, and the Houses of Parliament. The Canning Town Tube is within a short walk of the hotel, providing guests with access to interesting sites that are spread across London. The rooms are decorated with a distinctive Hilton Waldorf theme that is visually soothing and always immaculate. The hotel offers an afternoon Tango Tea Dance which is the perfect way to catch a glimpse of traditional English culture in a fun way. The Waldorf Hilton London is ideal for travelers that want opulent rooms, a convenient location, and signature Hilton quality.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (82)

Business travelers (22)

Couples (44)

Solo travelers (7)

Families with young children (2)

Families with older children (4)

Groups (3)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (82)
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Thomas M. Couples
United Kingdom, September 23, 2015
weekend trip

staff-waiting times-service
no issues all services fine
Tania B. Families with young children
Australia, September 13, 2015
Definitely NOT 5 Star

The location was good however the service, food and amenities were all very poor
Customer service at its worst is the only way to describe this hotel. I would not recommend it to anyone.
Sut C. Families with young children
Hong Kong, August 18, 2015
Kewrin T. Couples
Thailand, August 13, 2015
Nice hotel

Location, nice room, good price
We had a great stay at The Waldorf Hilton. The location is great.
Jennifer H. Couples
United Kingdom, June 28, 2015
Very good

Staff, location, breakfast
good location. Staff all helpful, polite. Reception area poor and rather let the side down! Bedroom was fine, small but to be expected in London. Good newly reformed bathroom. Nice decor throughout. Breakfast good.
Colin P. Couples
United Kingdom, June 01, 2015
Excellent Stay

Food, Room and Staff Attitude was Brilliant
Stuart K. Couples
Australia, May 30, 2015
Housekeeping disappointing

Location, room size, amenities
Upon arrival we were very impressed with checkin and our room. We were extremely disappointed when returning to our room late in the afternoon for a rest before dinner after an exhausting day on 2 occasions to find our room had not been serviced and was still as it was when we left in the morning. This is not 5,star service and has never occurred before in any hotel anywhere in the world that we have stayed. After the second occasion we complained and front office Management were very apologetic and ensured it did not happen on our 2 remaining days and left a note of apology and a bottle of wine and chocolate coated strawberries in our room for when we returned in the afternoon after our complaint.
Frank T. Business travelers
Netherlands, April 10, 2015
Good location but not as Grand as you would expect

location, location, location
Choose this place as it was a good location for me close the High Court but it is also in the middle of all theaters so a lively area. Lobby was disappointing for a hotel with such a name and the lifts were even less impressive but the room was ok although I noticed some dirt stains on the bed sheets and towels. Staff was very good especially the doormen and concierge who was kind enough to send a letter to Holland free of charge.
Tonny H. Families with older children
Indonesia, March 02, 2015
The hotel was very nice, big tumb

Staff performance specially for the concierge staff, clean and great location
The hotel was very nice, i think the best hotel at london
Shulamite K. Couples
Singapore, May 23, 2015
Great location, Bad service

Great location, Old rooms, poor service
I was in the older block of the hotel and renovation was going on. Overall not a pleasant experience. But the great location makes up for everything!

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What's nearby? / Directions

What's nearby?

West End theaters
Somerset House
The River Thames
Covent Garden shopping
The South Bank


The Waldorf is located on the Aldwych, between Covent Garden and the River Thames. Express trains serve both airports into the center of London, for transfers to taxis or the Underground (subway). The closest Underground stations are Temple and Covent Garden. Taxis are best hailed with the assistance of the porter.