Very good 8.0
Based on 128 reviews

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About The Waterhouse at South Bund


Designed for both business and leisure travel, The Waterhouse at South Bund is ideally situated in People Square and South Bund Huangpu; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Shanghai Dongjiadu Church, Dongjiadu Cathedral, ShangHaiTan ShangYeJie within close reach, visitors to the hotel will just love its location.

Take advantage of a wealth of unrivaled services and amenities at this Shanghai hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas.

Step into one of 19 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning which can be found in some rooms. The hotel's recreational facilities, which include garden are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at The Waterhouse at South Bund.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • shuttle service

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • garden
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150 CNY
Breakfast Charge (when not included in room rate): 150 CNY
Check-In From: :00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4.5 Km
Distance to Airport: 42. Km
Internet Usage Fee: 0 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 19
Parking Fee (per day): 40 CNY
Reception Open Until: 12:00 AM
Room Voltage: 110
Time to Airport (Minutes): 60
Year Hotel Built: 2010
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 7.5
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.6
  • Food/Dining 8.0

Hearin S.
South Korea
July 03, 2016
Don't choose this hotel because of the restaurant.
Location is not far from center of shanghai.If you use bus or taxi. Staff was so kind & helpful except restaurant staff. Room is modern & simple which was good but if you campare with other hotel chains,you might feel something is not enough to stay comfortable. Breakfast quality was not reach to my expectation.because the restaurant was one of the reason to choose this hotel.

Joseph C.
June 20, 2016
Very Interesting Unique Hotel. Nice breakfast. Not recommended for children though
Great hospitality and especially in the design of the place! (thumbs up for reusing the old factory into such a niche hotel). I have a bit of complaint in how the privacy of the bathroom (There is no curtain at all for the bathroom glass window.) and small size of the bathroom. Everything seems so sharp I don't recommend children to stay or parent really need to watch them at all times. There is no frosted glass (no curtain as well) on the window adjacent to us so we can really see other neighbour dressing room! Lucky our window have curtain so we keep it close all the time but I do think frosted glass is a must for such important part. I hope the management take note on this to avoid unnecessary incident. Apart from that, Great hotel! Keep it up!

Hong Kong
May 04, 2016
great design
great design, helpful staffs, ok breakfast

Hong Kong
May 04, 2016
hip hotel
this hotel is very hip. food at the restaurant are pretty good but the portion is a little bit small. service is good but the wifi is not stable.

Sara S.
South Korea
April 11, 2016
No rooftop, poor breakfast
Maybe our expectation was too high. Went with a friend and we both found the room design and amenities good. Also bottles of free water, orange juice and coke in the refridgerator was unsual and it was nice. Had relaxing night in a tub filled with hot water. High ceiling and overall experience in the room wasn't bad. But the shower was see through! The dark glass partition of both toilet and shower was uncomfortable because you can see inside clearly. I like going to a boutique hotel and I have been to multiple of them all over the world- the quality of breakfast was one of the worst I had. Very little selection and nothing much to eat. Wanted to have some hot plate but an egg fry was the only option besides lukewarm bacon, pancake which I didnt touch. My friend also felt the same. It gets loud during weekend due to many ppl eating at the bar and restaurant, but I had a quiet night to sleep because everything closes pretty early... There was no rooftop available due to construction and it was one of our plans, so we were little upset.

Wendell B.
United States
March 19, 2016
Rude service great design
Great architecture but absolutely zero and rude service ! was more like self-service hotel

March 15, 2016
first time in shanghai
good hospitality, nice breakfast, great design
In the beginning they mistaken our reservation and we had no room. They tried their best to search for another hotels to book and finally they found a room available in their hotel which was facing the river bund and upgraded from our original reservation. All in all it was a good stay, love their theme of design, good breakfast at the restaurant, will definitely come back to stay again.

Marcin S.
December 05, 2015
great design, inspiring place, original
nice to visit - if you are interested in good taste, design and architecture/interiors

Mark B.
New Zealand
November 09, 2015
The Waterhouse south bund
The Wagyu steak / the funky rooms / service
Gr8 staff here in particular big ups to Rick Star

Dorothy H.
October 15, 2015
special decoration.
decoration, design, view
not bad. Only location didn't easy to find it.