Excellent 8.6
Based on 8 reviews

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About The Westcliff Hotel by Muthu Hotels


Built in 1891, The Westcliff Hotel by Muthu Hotels is a distinct addition to Southend-on-Sea and a smart choice for travelers. The excitement of the city center is only 1.0 Miles away. This modern hotel is in the vicinity of popular city attractions such as Adventure Island, Southend Pier.

The Westcliff Hotel by Muthu Hotels offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, daily housekeeping, casino, 24-hour front desk, 24-hour room service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel's golf course (within 3 km), garden are ideal places to relax and unwind after a busy day. The Westcliff Hotel by Muthu Hotels is a smart choice for travelers to Southend-on-Sea, offering a relaxed and hassle-free stay every time.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Land sports

  • golf course (within 3 km)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • casino
  • family room
  • garden
  • elevator
  • library
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk

Business & money services

  • meeting facilities
  • business center
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  • Minimum age of guests is: 21 year(s).
  • Guests over 21 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 GBP
Breakfast Charge (when not included in room rate): 8 GBP
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Miles
Distance to Airport: 6km
Internet Usage Fee: 0 GBP
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 55
Parking Fee (per day): 0 GBP
Reception Open Until: 11:30pm
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Built: 1891
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.7
  • Location 9.5
  • Room Comfort/Standard 8.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 9.2

George F.
United Kingdom
July 21, 2016
Great hotel
Great hotel, friendly staff, ideal location.

Sue S.
United Kingdom
June 02, 2016
Accessibility difficulties
Accessibility poor for older person with limited mobility.

Russell E.
United Kingdom
March 02, 2016
Lovely location
We booked an economy sea view room but fell lucky & ended up with a very large room. The only problem was, was that our room & bathroom was 'wrapped' around the lift shaft on 3 sides. Therefore every time the lift moved this reverberating sound echo'd through our room as it was in need of servicing. The reception staff were great but who would not be looking out onto the sea/estuary all day HaHa. Our breakfast waitress was brilliant. I would want her working in my business if I had one. All in all top draw for this hotel although a facelift before too long as it is looking a little tired.

Patricia F.
United Kingdom
December 03, 2014
Welcome, staff attitude, hotel appearance
I was a lone traveller, although I met a friend staying at the hotel. I was given a warm welcome on my arrival and although I arrived early hoping to leave my luggage I was told that if I waited just a half an hour my room would be ready. My friend and I had coffee and as promised within the stated time I was able to check in. This helped a great deal with my arrangements for the rest of the day. I was impressed by polite and helpful attitude of all staff and found the hotel to be of value for money. I would certainly stay there again.

Ruud R.
May 30, 2014
Nice location, but small beds
Nice location and breakfast. Twenty minutes walk from Victoria station with direct connection to Airport. The beds are quite small

adrian B.
United Kingdom
August 15, 2013
very nice room, friendly staff and lovely breakfast.
Our stay at westcliff was great. We could see the pier from our window, as this was the purpose of our visit to walk along the pier ee found this really satisfying. We found a lovely pub near by too and was really content with our stay in southend.

Angela S.
United Kingdom
August 07, 2013
very pleasant and worth repeating
Helpful and friendly staff - cleanliness of the hotel
My stay went well - I didn't particularly like the lift however as you had to use your door key to use it and I found this quite frustrating. I was also unhappy about the tiny bathroom that I had too. Apart from these two issues I found the staff to be pleasant and helpful. The breakfast was also good too

United Kingdom
May 30, 2013
Wonderful hotel, room and great staff
Cleanliness, size of room including bathroom and choice at breakfast
First time we have stayed at this hotel and would highly recommend it. From the greeting of the receptionist, our lovely four post bed room, exceptionally clean, to the choice of food at breakfast it was a delightful stay and will definitely stop as this hotel on our next visit to Southend.


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