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The Westin Bund Center Shanghai Hotel

88 Henan Central Road, The Bund & North Bund, Shanghai, China (Show on map)

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Area: The Bund & North Bund Number of Rooms: 570
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Recent customer reviews

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Fantastic

8.1

based on
82 reviews

Value for Money
7.3
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.6
All reviews (82)
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Jennifer S. Business travelers United States of America, July 20, 2014
Good location. Service lacked attentiveness

Location, room size
6.3
It was just OK. I've experienced more attentive service from other Shanghai hotels. Perhaps staff are jaded from too many Bund tourists, but that's not really an excuse. Our rooms were clean and good size, views weren't great, but we often find when we book through Agoda we get the less desirable view (maybe because we pay less?) so that's just a small thing. Nice bathroom etc. Pool was small and overcrowded so we left before we even got into the water. Overall, it was just an average stay at a quality hotel. Not special, but nothing wrong either. If you can get a good price, I recommend.
Khay S. Business travelers Malaysia, June 26, 2014
Pleasant stay, uninformed staffs

Location, restaurants nearby, easy access to public transport
7.3
It was a pleasant stay overall except when i extended my stay for another two nights, i book the same room through Agoda and already paid for the rooms. I even called the front desk to reconfirm my extension and was reassured that everything is great and i need not move rooms. During checking out, the hotel try to bill my extension stay and we argued for almost forty minutes and this really bugs me as i was in a hurry to get to the airport. Alas, they required me to guarrantee my credit card as a deposit and will refer back through to me by email. Although eventually the hotel didnt bill me for their mishap, they already left a very bad impression on their guests. Uninformed and rude staff is all I can say.
Khay S. Groups Malaysia, June 24, 2014
Centrally located hotel

Location, service and restaurants nearby
7
It was a pleasant stay throughout, hotel is nearby local restaurants. The front desk staffs were friendly too. Though the rooms need an upgrading.
Shawn R. Groups United States of America, June 15, 2014
Great staycation spot in Shanghai

Great service, food and facilities. Location was perfect and everything was top quality.
9.7
It was excellent, relaxing and a super place to bring the family.
Walter W. Business travelers Canada, June 3, 2014
Good Room but Disappointed as Westin

Good Westin Room.
6
Good Westin, soso breakfast food quality, disappoint breakfast service, Frontdesk staff attitude like normal china hotel.. not bad but not qualified as Westin. Far too much lower than GZPashou Westin
Kuntuadi W. Couples Indonesia, May 30, 2014
very delightfull

close proximity to the bund, metro station and very cozy interior
9.3
I stay for just one night. I am a business traveller, but I can see that this hotel is suitablefor all occasion of travelling, whtr business, holiday , etc. In this trip I also satisfy my passion for photography ,as The Bund is right behind the hotel, which is just 10 minutes walk, there are so many well maintained old building within the surrounding. The Room is very cozy, spacious, clean and nice. I will definitely stay here again in my next visit to Shanghai.
Marsha S. Couples United States of America, April 29, 2014
Great stay

Location, friendly staff & ambiance of hotel
9.3
My stay was very comfortable.
Kyeong J. Solo travelers South Korea, April 27, 2014
Fantastic Room

Spacious Room, Good location and facilities
8
It was one of the best rooms I have stayed among 5 star hotels (Crown Deluxe Room) and room was spacious and clean. Centrally located and closed to the shopping centre.Only downside was that the staff was quite unfriendly and impolite.
Miu L. Business travelers Hong Kong, April 22, 2014
The view is good

Room big, tidy and good service
7.3
Ari-Pekka H. Solo travelers Finland, April 22, 2014
Not good for dinner

Breakfast, breakfast and room
7.7
Some traffic noise during the night, expensive dinner but only average quality, not the best location if you use metro lines but taxi is cheap to use. Breakfast was included and excellent!

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