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Customers like this hotel for:
    Nearest transport:
  • Cape Town Station (0.7 Km / 9 min walk)
    Distance to airport:
  • Cape Town International Airport (17.0 Km)
    Customer comments:
  • "comfortable", "Friendly staff", "Great location"
    Top nearby attractions:
  • Two Oceans Aquarium (1.1 Km / 14 min walk)
  • Waterfront Craft Market (1.1 Km / 14 min walk)
  • Victoria and Alfred Waterfront (1.1 Km / 14 min walk)
  • Victoria Wharf (1.4 Km / 17 min walk)

Note: Distances are measured as a straight line.

The Westin Cape Town

Convention Square, Cape Town City Center, Cape Town, South Africa 8000 (Show on map)

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"the beds were very comfortable and so were the rooms. the..."

debbie, South Africa May 04, 2015

Features of The Westin Cape Town

Hotel Facilities

  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • poolside bar
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • golf course (within 3 km)
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English

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Hotel Description
Perfectly located to explore the famous V&A Waterfront, The Westin Cape Town is a distinct addition to the...see more Perfectly located to explore the famous V&A Waterfront, The Westin Cape Town is a distinct addition to the city's skyline. The hotel lies a kilometer and a half from the city center and provides accessibility to important town facilities. Within easy reach are Cape Town International Airport, Arabella Spa, Virgin Active-Cape Town, and the SA Cultural History Museum. For the comfort and convenience of guests, the hotel offers laundry service/dry cleaning, a car park, meeting facilities, bicycle rental services, 24-hour room service, and unlimited complimentary scheduled shuttle transfers to the V&A Waterfront. The Westin Cape Town is home to 483 rooms and offers many unique recreational opportunities such as a sauna, Jacuzzi, infinity lap pool, gym, and the internationally acclaimed Arabella Spa with 15 tranquil treatments. The hotel offers a variety of dining experiences including The Westin Executive Club Restaurant on the 19th floor with unsurpassed views of Cape Town, the contemporary Thirty7, Raleigh's cigar lounge, and Louis B's Bistro Bar. Enjoy unparalleled services and a truly prestigious address at the The Westin Cape Town.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (26)

Business travelers (8)

Couples (10)

Solo travelers (3)

Families with young children (1)

Families with older children (2)

Groups (2)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (26)
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debbie B. Couples
South Africa, May 05, 2015
fantastic hotel

the beds were very comfortable and so were the rooms. the breakfasts were superb and nothing was too much trouble for the staff
Very relaxing
United Kingdom, January 13, 2015
Excellent Hotel

Attitude of the staff. Facilities. Location.
All members of staff were eager to please and efficient in their duties. The rooms were quite spacious and fully equipped and our executive lounge access was well worth the extra. The hotel is only 15 minutes walk to the V & A centre and close to local shops and markets. The courtesy bus to the V & A centre was an added bonus and ran like clockwork. Thoroughly recommended!
Zulfa C. Couples
South Africa, December 23, 2014
Not a good experience

1) The room was gorgeous and spacious 2) The view was awesome 3) ????
The hotel is cold, very cold. The restaurant gave me the blandist burger I ever had and my husband's meat was raw. We checked out a day early and nobody bothered asking why. Room was booked for two but they only do turn down service for one??? It's a beautiful hotel but the service from staff was lacking
Helena C. Business travelers
South Africa, May 12, 2014
Really enjoyed my stay

Clean, quiet rooms, spacious rooms
Enjoyed my stay thank you
Deborah C. Families with older children
Canada, February 03, 2014
Fabulous five star hotel

Great location delicious buffet breakfast accommodating, friendly staff
Excellent. My daughter had a sunburn and the staff quickly provided her with aloe. This made her sleep much more restful. I visited the salon and the hotel arranged for a late checkout because they were running late. Also, I was very happy with this service. The buffet breakfast was magnificent and I thoroughly enjoyed the cafe latte and my daughter thought the smoothies were wonderful. I would highly recommend this hotel.
Lungile D. Families with young children
South Africa, January 07, 2014
The hotel is relatively new and is up to date.

Location, spaciousness of public areas and quality breakfast.
It was ok but some of the staff are not friendly. The fish we had for the first night dinner was like pulp as if it was cooked directly from the freezer and not thawed first. Finding parking in the basement garage was a challenge.
Pascal W. Solo travelers
Netherlands, September 04, 2013
One of the best in Cape Town

Modern hotel, friendly staff and great gym and sauna
My stay of 9 days at the Westin was just great! Everyhting was just top-notch and the staff went out of their way to make you feel at home. Really one of the best hotels I stayed at in Cape Town so far.
Michelle W. Solo travelers
Australia, August 01, 2013
value for money

big bathroom, comfy beds, helpful staff
Hotel was centrally located for sight seeing, restaraunts and shopping. Hotel was clean, staff friendly, great buffet breakfast and beds were comfy.
sandra P. Groups
South Africa, July 31, 2013
very comfortable

luxury cost food
I Found no make up mirror and seat for women..Had to use bathroom.
Chia W. Business travelers
South Africa, July 07, 2013
Stay and rooms were great, service can be improved

Great location (right next to Cape Town Conference Centre), Superb Breakfast and Large Comfortable Room and Bed
Hotel was great, I have been here many times. There was a problem , my confirmed booking and voucher was not recognized and the hotel and I was not effectively booked. The hotel was unwilling to budge. So I was left stranded at the lobby for an hour between 22:00 and 23:00, and had to call (using my cellphone) the call centre in US for emergency help. The callcentre eventually convinced the hotel that they had to give me a room and they negotiated prices basically in front of me at the reception. It was eventually all sorted, but this could have taken less time , and for a 5 star, I expected better service and speed in resolving this matter.

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