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The Westin Chosun Seoul

106, Sogong Ro, Jung Gu, Myeong-dong / Namsan, Seoul, South Korea 100-070 (Show on map)

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Area: Myeong-dong / Namsan Number of Rooms: 462

Recent customer reviews

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Fantastic

8.7

based on
249 reviews

Value for Money
8.0
Location
9.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (249)
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Charlotte L. Couples Singapore, December 10, 2014
Good rooms, fair location, poor service

Fair convenience, pretty hotel, pretty rooms
7.7
Westin Chosun only lived to her standards room-wise. She was not 5-star in her service. Firstly, our stay was pre-paid yet the Front Office charged my credit card upon check-in. Eventhough they corrected this by voiding it later, it could have affected my spending limit on my cards during my holiday. Secondly, we had tried to arrange with the Concierge to help us with a booking with their local tour operator for bus reservations to Everland the night before our intended day to Everland. We were told the operator was closed at that time but the Concierge would make the booking 1st thing the next morning. Come the next morning, nothing was done. The Concierge was engaged with another guests and the Front Office looks lost and kept diverting us to wait for the Concierge to be free. There was no sense of urgency even when we were only 30minutes to the bus departure timing. We were quite displeased and panicky. Only then, the Front Office lady reluctantly made some calls and came back telling us that no reservation was required. SO, NOTHING WAS DONE IN THE END. Needless to say, we showed up at the waiting point only to be rejected by the Bus Operator who explained that all seats were given out to those who have made reservations already. It was truly disappointing that Westin could not help us at all in this aspect and it was a tiring and hectic morning traveling to Everland.
Hamidah O. Business travelers Malaysia, November 17, 2014
value for money

location. gym facility. bed
10
Was warmly greeted by the hotel staff the moment we arrived. Room was spacious with sufficient guest needs. Love the bed and washroom. Free internet available for the guests and cable tv provided as well. Had lunch at aria restaurant and their buffet has wide range of international foods. Yummy as well. Location was perfect. Easy access to shopping area and train station is just few seconds walk away from the hotel entrance. Overall, its worth the money
Bo M. Business travelers Canada, November 13, 2014
My favourite hotel in Seoul

Excellent location, great service, spacious room
9.3
It's great, the breakfast in the executive lounge was great, the room was spacious and clean, the staff were very helpful. We loved th location, it's walking distance to namdaemun, myeodong and subway station as well
Joel V. Couples Philippines, November 9, 2014
nothing great

location, location location
7
Scott C. Couples United States of America, October 31, 2014
Awesome staff!!!

Location, helpful staff, cleanliness.
9.3
Excellent. Will stay again.
Florence M. Couples Hong Kong, October 27, 2014
The service is generally satisfactory

Service, environment and hospitality
8
Satisfactory
Mukijat S. Business travelers Indonesia, October 24, 2014
Outstanding experience

Location, cleanliness & staff friendliness
9
Very convenient & comfortable
Eric P. Business travelers Hong Kong, October 19, 2014
Good location and very friendly hotel

Location Clean Convenience
8
Very comfortable and convenience
Chris F. Business travelers United States of America, October 11, 2014
great location good service

location , service , room cleanness
10
Always been a wonderful stay at this hotel
Michell S. Solo travelers Indonesia, October 10, 2014
Excellent

Nice room, fast check in and out, friendly
8.3
Very nice and it was a pleasure to come back again and stay here..

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