Excellent 8.5
Based on 1090 reviews

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About The Westin Kuala Lumpur


Offering quality accommodations in the shopping, nightlife, and restaurants district of Kuala Lumpur, The Westin Kuala Lumpur is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Starhill Spa, Spa Village, and Pavillion Mall. The Westin Kuala Lumpur also offers many facilities to enrich your stay. A selection of top-class facilities such as valet parking, a restaurant, a business center, and a concierge can be enjoyed at the hotel. All guestrooms feature a variety of comforts such as a hair dryer, television, kitchenette, air conditioning, and wireless internet access to please even the most discerning guest. The hotel offers fantastic facilities including an outdoor pool, kid's club, and kid's pool to help you unwind after an action-packed day in the city. The Westin Kuala Lumpur is an ideal place of stay for travelers seeking charm, comfort, and convenience in Kuala Lumpur.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • massage(s)

Swimming & soaking

  • outdoor pool

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Malay
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Wi-Fi/Internet access is available at no additional charge for two devices per room.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 85 MYR
Check-Out Until: 12:00 PM
Distance to Airport: 62. Km
Internet Usage Fee: 50 MYR
Number of Bars: 1
Number of Restaurants: 6
Number of Rooms : 443
Parking Fee (per day): 10 MYR
Time to Airport (Minutes): 45
Year Hotel Built: 2003
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.8

Rizal R.
July 30, 2016
Very nice
Ine bedroom apartment is very beautiful, a bit expensive to my standards but worth it. 1 minute walk to the pavillion and starhill shopping centre

Keng L.
July 26, 2016
Great Hotel Great Location
Stayed here many times so I am a repeat customer. Good service, nice rooms and great gym. Very nicely located in Bukit Bintang just opposite Pavillion. So many great points, hence I keep coming back.

Soo L.
July 22, 2016
Old building specially in the room.
No lift direct to the lobby from the car park. It's kind of inconvenience for those who carry huge luggage.

July 17, 2016
Good location.

Keng L.
July 15, 2016
Great Hotel Great Location
Stayed here several times, so I an a repeat customer. Slightly away from the main Bukit Bintang strip, yet close enough to all the attractions. So it is very convenient yet quiet. Rooms are big and clean and modernly furnished. The executive floors have some renovation done, so are better quality than other rooms. Food is nit wow, above average so it can cater to different individual taste.

Laura I.
July 15, 2016
Convenient location
Close to CBD

nouman N.
July 14, 2016

Kian C.
July 12, 2016
Excellent location & service
Located next to Pavilion Shopping Centre & many eateries around. We asked for a bucket of ice on every turn down room & we got it.

July 11, 2016
Good location, lovely staff but starting to fade
The hotel is located in a great spot if you want to shop (opposite the Pavillion Shopping Centre). The lobby and welcome staff are friendly and efficient. Check in was seamless. Around the grounds the pool area was a bit lacklustre and the pool menu quite limited with a few things not available when I ordered. We only ate at the hotel once and as it was Ramadan enjoyed an excellent buffet. If you are fussy about your hotels I think that the only downfall is the rooms are starting to date. We had a suite which was spacious and had a great view on the executive level. I would however expect the Westin to have a better maintenance regime. Paint was chipped and marked. Carpet a bit grubby and smelt of smoke even though we were on a non-smoking floor. The curtains were starting to pop off the rails and everything just needed a freshen up. First world problems but with new hotels close-by its a competitive space and every detail counts.

Fanny N.
July 10, 2016
Good location
Very good location