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More about this hotel:
    Nearest transport:
  • Monorail Station - Bukit Bintang (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Subang Airport (17.8 Km)
  • Sultan Abdul Aziz Shah Airport (18.7 Km)
    Customer comments:
  • "Great hotel facilities", "Well maintained rooms", "Well trained staff"
    Top nearby attractions:
  • Bintang Walk (0.2 Km / 3 min walk)
  • Pavillion Mall (0.2 Km / 3 min walk)
  • Fahrenheit 88 Shopping Mall (0.2 Km / 3 min walk)
  • Lot 10 Mall (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

The Westin Kuala Lumpur

199 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia

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Features of The Westin Kuala Lumpur

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • fitness center
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

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Hotel description
Offering quality accommodations in the shopping, nightlife, and restaurants district of Kuala...see more Offering quality accommodations in the shopping, nightlife, and restaurants district of Kuala Lumpur, The Westin Kuala Lumpur is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Starhill Spa, Spa Village, and Pavillion Mall. The Westin Kuala Lumpur also offers many facilities to enrich your stay. A selection of top-class facilities such as valet parking, a restaurant, a business center, and a concierge can be enjoyed at the hotel. All guestrooms feature a variety of comforts such as a hair dryer, television, kitchenette, air conditioning, and wireless internet access to please even the most discerning guest. The hotel offers fantastic facilities including an outdoor pool, kid's club, and kid's pool to help you unwind after an action-packed day in the city. The Westin Kuala Lumpur is an ideal place of stay for travelers seeking charm, comfort, and convenience in Kuala Lumpur.
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Recent customer comments

Filter by Traveler Type
All reviews (995)

Business travelers (237)

Couples (330)

Solo travelers (98)

Families with young children (188)

Families with older children (82)

Groups (60)

Excellent
8.5
Value for Money
7.9
Location
9.3
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
All reviews
Sort by:
Sean L. Couples
Malaysia, January 20, 2016
Nice location.

location, location & location
7.7
Jacqueline C. Couples
Brunei Darussalam, January 20, 2016
room aircon was not working well

location location location
6.7
we switched room after the first night but to a smaller room. felt the rooms were a little run down, but the bell boys /conceirge were very attentive and helpful
Jacqueline C. Solo travelers
Brunei Darussalam, January 20, 2016
conceirge service superb

location location location
7.3
the location of the hotel is fantastic but the lobby needs more airconditioning
Masliana M. Couples
Singapore, January 19, 2016
Great location, ok service

Location, room size, comfy bed
7.7
Stayed at Westin for 2 nights. Pros: The staff were generally very friendly and helpful (despite the hiccups above). Room and bathroom are spacious, and the bed is comfortable. This hotel is also right across the road from Pavilion mall which had loads of shopping and eateries. The cons: At check in the reception said the room wasn't ready and he would call us by 2.30pm... however we didn't receive any call and returned at 3.30pm (the room was JUST ready). He kindly offered us a late check out. We called for new towels but they didn't arrive after 20 mins so had to make a second call. They sent the wrong luggage to a friend's room. Not really what a 5-star hotel service should be like. However, for the price, we Would stay here again.
NAM H. Business travelers
Malaysia, January 18, 2016
location

staff , clean , location
8
there are shopping malls right opposite
ahmet A. Business travelers
Turkey, January 9, 2016
Just perfect

Location
10
Very good
Edan L. Couples
Australia, January 6, 2016
Westin

Location staff and facilities
8.7
Norrizaliani J. Families with older children
Singapore, December 28, 2015
My stay at Westin KL

The breakfast spread was nice, wide variety of choice of local and international food. Hotel maintained high standard of cleanliness in their premises and the room was nicely done up
9.7
My family and I stayed in the Westin KL for three nights and enjoyed our stay. Staff were helpful and courteous and we loved the breakfast spread provided. The price of our stay was also reasonable for a hotel of such standard.
Mei L. Families with young children
Malaysia, December 27, 2015
Excellent

location, room, service
9.3
Everything is great, service, room, location, jus opposite Pavilion shopping mall and next to Starhill. Only the toilet basin a bit stuck. Aircond, not sure whether the temperature I have adjusted. Feel a bit warm in the middle of the night. Not a big deal. Family all stayed comfortably.
Thong Y. Solo travelers
Malaysia, December 28, 2015
Great Location, Excellent Comfort Hospitality

Location, Comfort and Clealiness
9
Attended friend's wedding at the Grand Ballroom at Westin, the stay was good apart from the limited car park issue. Other than that, everything is fine, the staffs were pleasant, room were in excellent condition. The view from the room is great, overlooking the Pavilion shopping mall and the KLCC. Well done Westin.

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