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People love this hotel for:
    Nearest transport:
  • Guam Seal Bus Stop (2.0 Km / 24 min walk)
    Area recommended for:
  • shopping
  • restaurants
  • beaches
    Distance to airport:
  • Guam International Airport (4.0 Km)
    Customer comments:
  • "Beautiful beach", "Good dinner buffet", "Professional staff"
    Top attractions in the area:
  • Underwater World (0.3 Km / 4 min walk)
  • Tarza Magical Adventure Zone and Water Park (0.3 Km / 4 min walk)
  • Two Lovers Point (2.0 Km / 24 min walk)
  • Ypao Beach Park (2.4 Km / 29 min walk)

Note: Distances are measured as a straight line.

The Westin Resort Guam

105 Gun Beach Road Tumon Bay, Tumon Bay, Guam, Guam (Show on map)

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"Friendly crew, excellent location, and comfy..."

Chang, United States August 27, 2015
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October 07, 2015 - October 09, 2015 | 2 nights
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Features of The Westin Resort Guam

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • BBQ facilities
  • business center
  • chapel
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • gift/souvenir shop
  • laundromat
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • photocopying
  • poolside bar
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • canoe
  • fitness center
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • snokeling
  • spa
  • water sports (non-motorized)


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Filipino
  • Japanese
  • Korean
  • Sinhala

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Resort Description
You get what you pay for with The Westin Resort Guam, and every aspect of the hotel is first class. From the...see more You get what you pay for with The Westin Resort Guam, and every aspect of the hotel is first class. From the impressive architecture of the grand lobby and reception area to the rooms, restaurants, and public areas, this property is gleaming. The location straddles the beach and town center so there is perfect amusement in all directions depending upon your mood. Impeccable and elegant spacious rooms and suites have serene ocean views and aim to provide ultimate comfort with many modern amenities. Guests are spoiled for choice with plentiful activities and facilities including two landscaped pools, a range of beach water sports, and golf trips.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (174)

Business travelers (9)

Couples (60)

Solo travelers (28)

Families with young children (48)

Families with older children (16)

Groups (13)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (174)
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Chang A. Couples
United States of America, August 31, 2015
Great experience

Friendly crew, excellent location, and comfy room
LI B. Couples
Hong Kong, July 08, 2015
good hotel facing the ocean

nice staff, good ocean view, comfortable bed
The hotel is located on the Tumon Bay and it is just a few minutes walk away from restaurants etc and so convenient to hang out any time. Air conditioner is a bit noisy but still ok.
Angela K. Families with older children
Philippines, May 29, 2015
Luxury hotel

location, staffs, big rooms
Angela K. Families with older children
Philippines, May 29, 2015
Luxury hotel

location, staffs, big rooms
jun H. Solo travelers
South Korea, April 22, 2015

Hyoun Y. Families with young children
South Korea, December 31, 2014
Mostly OK, but...

location and clean beach
I stayed at the hotel for five nights with my family. It was mostly good, but there was still room for improvement. First off, the toilet seat cover was broken on the first day. I called the service desk and the repairman came quickly to fix it. However, I felt if the staff had checked the room condition more thoroughly, they would have found the problem beforehand and fixed it so that a guest like me won't be bothered to ask for repair. Secondly, the cleaning staff didn't seem to clean the floor while I stayed. I left some piece of plastic wrapping on the floor (not on purpose, but I found it right before I headed for the beach and expected it would be gone after the cleaning staff make up the room). When I came back, obviouly they have made up my room but the plastic wrapping was still on the floor. Since it is a five-star hotel, I expected more thorough cleaning. Lastly, I have read positive comments about their breakfast buffet, but it was below my expectations. The "hot" water was lukewarm, waffles tasted like they have been cooked many hours ago, and the waiting staff didn't smile much in general. If they think their competitors are not only other hotels in Guam but also hotels in similar destinations (like those in southeast Asia), I think the staff should be more hospitable and smiling. Their unsmiling faces were such a striking contrast to the servers I saw in Phuket last year. Overall, my kids liked the sea there so I would probably visit Guam again. And I would probably stay at Westin because of its location. It's close enough to major restaurants and other shopping places but their beach is kind of separated from other resorts, so I noticed it was less crowded. However, I hope I won't experience similar problems next time.
Robert J. Families with young children
United States of America, December 18, 2014
Not 5 stars

Gym, pool, free club soda in executive lounge
Air conditioner did not work well and it was unbearably hot,especially during the peak h ours of the day. Finally changed rooms on 3 night. Stayed on Club Lounge level with access to executive lounge. Food during cocktail hour was sub-par. Coffee was weak and espresso machine wasn't working. Rooms are old and very dated. Stairwells were filthy with food and trash on the floor. The place is surrounded by ADULT stores, massage parlors and other inappropriate surroundings for small children. This is a 3 to 4 star hotel at best. I understand Guam is an island but I assessed it from an international standard. I am a expat who travels in Asia at least 2 or 3 times per month.
Sandra V. Families with young children
France, November 30, 2014
Tumon bay best is the sea!

location is perfect, beach access and beach facilities are really good
the westin resort Guam is more a 4 stars hotel than a 5 stars. Food is over priced. Best is to go for the buffet (they have 2 buffets). Rooms are ok. The hotel has an excellent location and an excellent access to the beach with all facilities. Staff is really helpful. The Manager on Duty was outstanding.
JAIME S. Couples
Philippines, December 01, 2014
Premium Service

Efficient staff, Central location, Excellent service
South Korea, November 10, 2014
so good

view, swimming fool,

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