Excellent 8.2
Based on 202 reviews

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August 28, 2016 - August 30, 2016 | 2 nights
The space What's included Capacity Price per night

About The Westin Resort Guam


You get what you pay for with The Westin Resort Guam, and every aspect of the hotel is first class. From the impressive architecture of the grand lobby and reception area to the rooms, restaurants, and public areas, this property is gleaming. The location straddles the beach and town center so there is perfect amusement in all directions depending upon your mood. Impeccable and elegant spacious rooms and suites have serene ocean views and aim to provide ultimate comfort with many modern amenities. Guests are spoiled for choice with plentiful activities and facilities including two landscaped pools, a range of beach water sports, and golf trips.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Snorkeling
  • watersports equipment rentals
  • Canoeing
  • Hot tub
  • Fitness center
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Convenience store
  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Gift/souvenir shop
  • Chapel
  • Daily housekeeping
  • security [24-hour]
  • Laundromat
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Shop(s)
  • Smoking area
  • Lockers
  • Shared lounge/TV area

For the kids

  • Babysitting service

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean
  • Russian
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 27.50 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1km
Distance to Airport: 4km
Internet Usage Fee: 15 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 21
Number of Restaurants: 4
Number of Rooms : 432
Parking Fee (per day): 0 USD
Room Voltage: 210
Time to Airport (Minutes): 15
Year Hotel Built: 1997
Year Hotel Last Renovated: 2006
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 8.4
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.2
  • Value for money 7.5
  • Food/Dining 7.2

LU Y. from Taiwan
Stayed 2 nights in August 2016
Great location, best beaches
The private beach is so great! The restaurant is the best in Guam, but need the reservation as it's always fully booked. We will choose the same hotel next time.
Reviewed August 14, 2016

HYEONJU K. from South Korea
Stayed 2 nights in August 2016
The Manager had the worst attitude.
I was really dissapointed when the front desk manager made mistakes two times. After I check in, i received a hotel room key. When i entered a room, there were 2 people in the room!! One of them was only wearing his underwear. I was shocked. After that i went to the front desk. And i received another room key. The manager just gave me a card. At that time she didn't say sorry to me. I kept my temper and i moved to a new room. Then, i tried to enter the room. But i couldn't. Because they didn't enrolled the card key. So i went to the front desk again. It was the worst experience of my life.
Reviewed August 10, 2016

Hyerim C. from South Korea
Families with young children
Stayed 2 nights in July 2016
Great location with private beach
bad breakfast buffet
Reviewed August 02, 2016

Hyerim C. from South Korea
Families with young children
Stayed one night in July 2016
Great location and good beach side
Was happy to stay at Westin. One thing I was disappointed was the breakfast buffet. Totally wasted of money. They should care about the quality of food they served.
Reviewed August 02, 2016

peter M. from Australia
Stayed 2 nights in July 2016
Construction site
Noise pollution
Reviewed July 12, 2016

Marion C. from Philippines
Stayed 2 nights in March 2016
Additional Regular booking still no bfast
Is it because ive booked with agoda that when i decide to have an early check in and agreed on a full day rate still the unfriendly staff didnt give a free bfast. To think i paid almost the same with early check in and a two nights rate😳
Reviewed May 30, 2016

gayoung C. from South Korea
Stayed 5 nights in May 2016
Reviewed May 23, 2016

youngchun K. from South Korea
Families with young children
Stayed 4 nights in April 2016
Good Choice
That's Good Choice.
Reviewed May 09, 2016

Ma. G. from Philippines
Families with older children
Stayed 3 nights in March 2016
Great location, courteous and friendly staff.
Very convenient location for the Tumon shuttle tram service whhich will get you around Guam, as the bus stop is right in front of the hotel. There is also a free Shuttle bus service that will take u to the hotel from the Galleria duty free shop that runs every 10 minutes. only disappointment: wifi is not free in the room.
Reviewed April 08, 2016

Elizabeth T. from Philippines
Stayed 5 nights in March 2016
Great location
The hotel was conveniently located within walking distance to restaurants and shops. DFS was a 5 min walk from the hotel which was awesome. The beach also felt more private and was not as crowded as the other side. We booked at the Royal Beach club floor so the rooms were spacious and the beds were amazingly comfy. Although its convenient to have breakfast and cocktails in the lounge, I think the service can be improved. During meal time, they always run out of utensils or at times there is a need to replenish the drinks or food but its quite difficult to ask for assistance since there would normally be only 1 person by the reception who is always busy assisting other guests. But when its time to take the food out, all of a sudden you see 2-3 staff in full force wasting no time to take away the buffet set up! Although the staff are generally friendly, I just don't understand why there is a lack of personnel during peak hours.
Reviewed April 01, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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