arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 150 reviews

Recent customer comments

Filter by traveler type

based on 150 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.2
  • Location 8.3
  • Room Comfort/Standard 9.1
  • Service 8.6
  • Value for Money 7.7
  • Food/Dining 7.6

Andrew E.
United Kingdom
February 03, 2016
Great views, in the heart of the CBD
Rooftop pool and view form the bar.

Imelda S.
January 21, 2016
Excellent Choice
Comfort, cleaness and location
We enjoyed the quietness of this area during week-end because it has less activities going on.

Yasara M.
December 31, 2015
Family Staycation
Room, Service and Environment
Awesome quality time with siblings.

Kin C.
December 29, 2015
Chrsitmas at Westin
Friendly and warm staff, very high floor and a lovely bathtub that allows you to get a nice view outside.
It was a very pleasant stay and the staff are very warm and friendly. We called the service helpdesk to raise our concerns over the partial seaview that we are getting in our room. Kimberley (if I remember correctly) responded and came to our room to explain that this room is best placed for the view. She offered to bring us to another similar room in another floor to check and change, if we want. After viewing the other room, we are convinced and agreed to stick to our room. We are impressed with her patience and professionalism. The minus points are the on-going construction works surrounding the hotel that can be a eye-sore when looking outside the window. We had our Christmas buffet lunch at Seasonal Tastes (SGD148++/pax) and we felt the dining experience is largely let down by the missing 'value-for-money' although there is a reasonably wide range of Christmas-related food selection. For eg, the Sea Bass that we requested the chef to cook, is bland and tasteless. Similarly, the Italian sausage that the chef cooked, is too saltish and has a strong tinge of sourness. We felt we were largely let down by the food taste and the poor restaurant ambience that day did not help.

December 26, 2015
Overall a pleasant experience
heavenly bed, good view, high floor
Conveniently located near Downtown MRT, a bit difficult to find if you are going by public transport (hotel sign was not so obvious as it was located above the 32nd floor). Good view (except for some nearby construction site that hopefully is not going to block too much of their sea view). Bed was very comfortable, food was okay.

Merry S.
November 30, 2015
Happy traveler
Heavenly bed. Spacious room. Close to mrt

Anthony R.
United Kingdom
November 18, 2015
Location v Construction
Location, Chic, Staff
Great staff, lovely room, beautiful lobby, just a pity it is in the middle of a construction zone at the moment.

ker L.
October 02, 2015
2nd STAYCATION visit but a disappointment
sea view ,sun rise is all i can mention
our 2nd trip staycation was a disappointment cos of e misleading pic of e hotel rm we book,as we went back cos of e views of sun n sea.also to mention if u guys r driving there ,there wun be any complimentary carpark coupon issued

Tan K.
October 01, 2015
Thumbs up to The Westin
Food, interior decor of room

ChristopheChristophe B.
September 02, 2015
Superbe hotel with modern luxuries
Modern luxuries, pool and view
Superbe new property very well located with a fascinating view on the shipping yard. Modern luxuries around. Very good roof terrace pool. Recommended. Note some rooms have weird layouts with restricted sea view. The staff kindly offered me to change room.