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The Westin Tokyo

1-4-1 Mita, Meguro-Ku, Shibuya, Tokyo, Japan (Show on map)

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Area: Shibuya Number of Rooms: 438

Recent customer reviews

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Fantastic

8.3

based on
49 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.7
All reviews (49)
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Frank S. Couples United States of America, May 9, 2014
luxury in tokyo

wonderful location
9.3
Weerayut R. Business travelers Thailand, April 12, 2014
Intermediate Service

Near Railway Station , nearby A lot of restaurants,
6.3
Weerayut R. Business travelers Thailand, April 12, 2014
Good Location, Average Service

Near Skytrain Station, Near a lot of sidewalk restaurants, Quiet and Clean
6
Quick check-in and check-out, Almost of staff fulfill with enthusiastically service but some were not, Orientation may require for those hotel staff. No wi-fi available for free, but room quiet and clean. Easy to go out for food and shopping. Totally not bad.
Paul B. Couples United Kingdom, February 26, 2014
Good Location

Good Location Good Location Good Location
7.7
The Hotel is a 5 star Hotel that is out of date with its equals !! adding a Nespresso machine to the room was the nearest to an update - the TV was the size of a refrigerator and faced the wrong direction, there were limited channels - Internet was chargeable ( It should be made a crime for a 5 star Hotel to charge for Internet ) Next Time I would select a newer hotel
Michael S. Couples Australia, January 25, 2014
Nice stopover

Large rooms, comfortable, good service
8
Stayed at the Westin for 3 days. The check in and service at front of house was excellent. The rooms were very large for hotels in Tokyo (western style size) and comfortable and well appointed. It had the level of service that you would come to expect from a Westin. Whilst the hotel is about 500-600m from Yebisu station, the walk is entirely covered through a mall which is useful in Winter.
Mamoru K. Couples Japan, January 6, 2014
God location

Location, Shopping, Food
8
Good hotel wuth location and convenience but not using Heavenly Bed at Deluxe room....
Mamoru K. Couples Japan, January 4, 2014
NIce hotel

Location Food Shopping
8
Nice hotel very covenient to go shopping. Deluxe roomcatergory does not have Heavenly Bed.....
Kevin J. Business travelers United States of America, December 8, 2013
Standard business hotel.

Location service cleanliness
9.3
Great. Clean and nice but not super cheap. Overall a good experience and I definitely recommend it for travelers looking for us quality hotel in Japan. Ebisu has all needs for food and shopping, and transportation.
Cliff L. Business travelers Singapore, November 22, 2013
Established brand name hotel

Quiet area, large clean room
7
Yichun G. Business travelers China, November 10, 2013
Perfect

house keeping,breakfast,reservation
8

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