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Excellent 8.3
Based on 88 reviews

Verified traveler reviews

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based on 88 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

April 03, 2015
Nice staff. Clean hotel.
The lady at the front desk was so accommodating. The room is nice and clean. There is a walk way from the hotel straight to ebisu train station which helped a lot since the weather was cold and rainy.

Chin K.
March 23, 2015
Good quiet location, beautiful room, good service
Good location away from the busy streets, beautiful and warm room, good service

Hai L.
March 15, 2015
Very good
Foods , hotel condition , room comfort
Very good

Hai L.
March 15, 2015
Foods, hotel condition , room comfort
Everything excellent

Ron-Bin C.
December 22, 2014
Love it!
Service, room and the area

Kaye T.
November 08, 2014
Posh hotel in a quiet neighborhood.
Check in was quick, room was very clean with all the amenities, bus limousine to airport was just right in front of hotel.
Very pleasant stay, room was big and bed was most comfy.

Nesrin V.
October 26, 2014
Westin review
Staff courtesy & assistance with any enquiry, room comfort, proximity to subway

Victoria G.
United States
October 25, 2014
ehhh just ok
good location, close to a subway station and residential/office area
hotel is old and needs to be updated. old, dated european-looking furniture. paid extra for the executive lounge level and was NOT worth it. nothing but soft drinks and kit kats there. some things for bfast, nothing good or exciting. and could never make the 2 hour happy hour because was always stuck at work. so definitely not worth the extra.

Yolinda L.
September 27, 2014
Nice rooms, a little small but pleasant
Rooms were nicely furnished though a little small, location great
Near to food options, nice staff, we enjoyed ourselves :)

Kevin J.
United States
September 16, 2014
Consistently reliable
Value location clean
Very good; clean and professional service.