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The White Hotel

125/100 Moo 7 Ao-Nang Krabi, Ton Sai Bay, Koh Phi Phi, Thailand 81000 (Show on map)

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Area: Ton Sai Bay

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based on
229 reviews

111 reviews in English

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Dayang A. Couples Malaysia, February 5, 2015
not worth paying for the standard room. villa room

location, less noise from the beach party.
dissapointed with the pricey room. standard room does not have flat screen tv with mostly local channels. bed sheet and spread is not clean. shower water pressure is low and shower head half blocked. had to clean out the filter of the shower ourselves to improve water flow. no instructions on how to operate or use the safe deposit box in the room. the aircond works fine, but sometimes idle. curtain is see through. no privacy and sunlight glaring in your face in the morning.
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Anthony B. Solo travelers United Kingdom, September 4, 2014
Nice and clean staff great but noises staff have t

Nice hotel could do better just very noisy staff have to put this an issue
Good but noisy at night have to put this an issue or nobody will stay
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Peter I. Groups New Zealand, July 19, 2014
it's a sad little place

none really...quite central to all night parties
it's a sad little place with dis-interested staff and dirty bathrooms, no security at night and even when staff were there during the day, they were usually lounging and sometimes sleeping on the floor in the entrance area. Can be very noisy at night with the noise coming from bars nearby and other guest's "after bar" room parties.
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Yun F. Solo travelers China, May 4, 2014
The White Hotel

I don't think there is anything that impressed
We stayed at the White 2. This is the most terrible booking I ever made. I cannot believe they could offer us a room! We checked in in the morning, everything seems fine except the bathroom, filled with strange smell. We tried to get their staff to help us change to another room but there was nobody at the reception. So I had to call the "Forgot Key" contact and got a staff to change the room for us. The second room is a little bit better than the first one. But the pillows are wet and moldy, and the room is such a nice playground for all kinds of insects. So the next day morning when we woke up, we found some insects on our bed, alive and dead. We cannot stay there any more and changed to another hotel. Luckily, we got all our money back. I think that's the only thing I appreciate.
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Donghyun S. Solo travelers South Korea, March 16, 2014
good cost effective

relatively low price, centrally located, clean room condition
Room is clean. but in the roof of bathroom , there is a small hole (rain drop directly to the floor of bathroom) There are many night spots around the hotel. That is both merits and demerits (Imagine the sound in the night As you can)
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Stephanie, S. Groups Malaysia, February 17, 2014
pleasant but there can be improvements

location, quiet, comfortable bed
as many others have pointed out, even though the booking on agoda says it's the white 1, when we got there we were sent to the white 2. which was about another 5 mins walk from the white 1 but perhaps in a better location as it's closer to the beach strip. the room though appears clean, the bathroom is not very well maintained. the toilet seat threatens to slip away all the time, shower head leaking and the tap on the sink very rusty. the a/c is placed facing the bed directly. i actually caught a cold just from staying there for one night. i was not able to adjust the temperature of the a/c as the remote was out of battery and even after i asked for it, they were not replaced. if you're too sunburned to carry your own things to the pier when you're leaving, you can ask the staff at the hotel to help you bring them to the pier using a trolley which would cost you 150 baht. make sure you have the exact change if you don't want to give extra tips as there would be no change given back to you.
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Lauren B. Couples United States of America, February 16, 2014
Suprisingly Quiet

Location, Quiet at night, clran
One thing to know is that there are 2 white hotels in tonsai village. If you happen on the wrong one first dont worry the staff there is very friendly and will walk you to the correct one. This was my first time in Koh Phi phi, from everything i read it sounded like a small town that PARTIES and this is 100% accurate. While on the island you will hear horror stories of people not being able to sleep at night because of the noise or people. This is NOT the case with whites hotel. Even though it was a minute walk to the party the hotel was quiet and the bed was comfortable. A good place to recover for the next day. I would stay here again.
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Rachel G. Couples United Kingdom, January 28, 2014
Large room, bathroom was distgusting with mozzies!

Short walk from ferry, big clean room,
We stayed for 2 nights on the ground floor. I had no problem with the room it was white airy really big comfy bed lots of storage and really good wifi. The bathroom had a vent out to where they put the rubbish. Insects of all kinds could get in, we put deet everywhere. The bathroom door did not close and there was mould covering the shower, tiles and fittings. We know it's high season and there really wasn't a lot of choice. There was always noise at night but you couldn't hear the bars just drunks stumbling back. I wouldn't recommend this resort for families it is being spoilt.
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Mohamad Z. Couples Malaysia, December 17, 2013
Awesome location with a comfortable room

Location, Nice Balcony & Comfortable Room
We had booked the Villa for 6 night and check in with agoda was super fast. Arrived at 11:30am and we were allowed to check in early because the room was available. The villa rooms are located at roof of the building along with three other villa's. Each villa also has a balcony with a small coffee table and 3 chairs overlooking the town. The rooms were clean. Bed was abit on the hard side but not unbearable. If your looking for a super quiet place to stay I wont recommend this hotel as you can hear the thumping of the bass from banana club (which is in the next road) but my partner and I didn't find it a problem. Only on our first night the music was suddenly turned up loud and people were screaming but the rest of the nights it was totally fine. You also have a great selection of cable TV for those days you decide to stay in. Alot of people complain about the unfriendly staff but I didn't find her unfriendly at all. She just doesn't understand english at all so you just have to be patient with her. If possible always tip the cleaner and she'll make sure your room is constantly clean.
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Anthony H. Solo travelers France, December 15, 2013

nothing special
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