Very good 7.8
Based on 13 reviews

Up to 30% off with Agoda Insider Deals!

About The Wilderness Hotel

Description

Conveniently located in Wilderness, The Wilderness Hotel is a great base from which to explore this vibrant city. The hotel is not too far from the city center: just 1km away, and it normally takes about 20 minutes to reach the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Kaaimans River Bridge, Dolphin's Point, Wilderness God Health Pharmacy.

The Wilderness Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as fireplace, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, room service can be enjoyed at the hotel.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, heating to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. The Wilderness Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Wilderness.
Show more Show less

Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer
  • shuttle service

Fitness & recreation

  • yoga room
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • outdoor pool

Land sports

  • tennis courts
  • squash courts
  • table tennis

For kids

  • children's playground

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • fireplace
  • garden
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • French
Show more Show less

Policies

Child and extra bed policy
Children 0-8 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 10 USD
Breakfast Charge (when not included in room rate): 8 USD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1km
Distance to Airport: 20km
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 150
Room Voltage: 220
Time to Airport (Minutes): 20
Show more Show less

Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.1
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 7.2
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.5

Rohan S.
South Africa
February 04, 2015
Time for a makeover
Location, price and room availability
It was OK with a good price and clean bed. No telephone in room. Water supplied only on first night. No Wi-Fi. TV and Mirror sits lob sided on the wall. Waited half an hour for a cappucino. Breakfast was very very average.....two types of cheese and an omelet with undercooked ingredients. Friendly staff however. The whole place is a bit "tired" and in need of a serious facelift soon!!

Vivienne V.
South Africa
February 04, 2015
Four ladies who desperately needed a break!
Easy to find, close to restaurants and affordable rate
I requested 2 x adjacent/inter-linked rooms on the ground floor - not done.No elevators & lifts-wheelchair unfriendly.No secure parking & limited parking bays for hotel guests.More reserved parking bays for wheelchairs guests.No security guard on duty.Colourful marketing brochures required.No telephones in rooms.No business desk & Wi-Fi facilities in hotel.The hairdryers did not work.Insufficient lighting & mirrors in rooms.Total revamp in all rooms -offer good quality clean linen, curtains,towels,TV, hairdryers,toilet brushes, air freshner, shampoo & conditioner, hand cream, shower cap,mini fridge & proper tea/coffee making facilities, etc. Replace a shower in the bath with separate shower & bath. Not the best "sales person" on site.We met the newly appointed Marketing Manager of the hotel.She seems very capable and friendly.We are sure that she will bring in many, many good ideas to improve on the facilities and standard currently offered by the hotel. We wish the hotel well with their future endeavours and hope to return once the above have been taken care of. Thank you for your assistance in securing our stay.

Charles C.
South Africa
January 09, 2015
our stay at Wilderness
location to village/beach, staff friendliness,deck above entrance
Very enjoyable. Superb breakfast. Lovely pool area.

Razia K.
South Africa
January 06, 2015
Good
breakfast; location; views
Very good

Kathleen B.
United Kingdom
January 05, 2015
Good 3 star hotel
LOcation, breakfast, cleanliness
Pretty good. Quite noisy, lots of young families. Some of the finishes are tired and need upgrading

Marne L.
South Africa
January 04, 2015
Great hotel - great effort!
Hotel really trying hard to make it comfortable for their guests. Very friendly staff.
We had a great stay at the Wilderness hotel. Staff were friendly and helped carry our baggage on arrival. I booked our stay over a few different bookings and eventually got the rooms sorted and remained in one room. The hotel are recovering from a long period being closed and one cant expect that all facilities are 100%, but the thing that matters are that they are all trying very hard and their effort is noticable. One cant be too hard on them, especially because they are rated 3 star. Definately getting value for your money. Enjoyed the stay and looking forward staying there again... And hopefully notice some improvement!

Mohammed C.
South Africa
January 02, 2015
Stay at Wilderness Hotel
Room - beds etc was great

sita S.
South Africa
December 30, 2014
Location excellent
Good service, breakfast and service
Very good!!!

Farhana B.
South Africa
December 29, 2014
Value for money. Excellent service
Effort made by the staff. Breakfast caters for all (halaal also). Superb location.
Value for money. Great potential. Staff very aware that hotel is going through "recovery phase" and make up for it with excellent service.

Kerry M.
Australia
December 24, 2014
Hotel stay after 9. days of camping
Clean, location, friendly staff.
We had been camping and caravaning for 9 days so this felt like a bit of luxury at the end of our trip. The family room was adequate for a nights stay but would be cramped if we needed to stay for a longer period with two teenagers. Room is clean. Air conditioner was quiet but didn't cool the room very well. No telephone in room so need to go to reception with any queries. Staff were all pleasant. Drinks at the poolside bar take ages to come. I gave up after 45 minutes for one order off a fruit shake. Breakfast looked to have a large variety I didn't eat so can't comment on the quality. Plenty to do if staying more than a night. We played mini golf and there were tennis courts trampoline pool and I think squash courts . Considering the time of year I think it was reasonable value.


;